United Intern

Job Description

All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need.

• Terminal/Concourse Assist
  • Direct customers toward appropriate lines and kiosks
  • Answer customers’ questions
  • General lobby upkeep/tidiness
• Be a United Brand Ambassador assisting with enhancing the customer experience, and retaining UA customers
  • Greeting customers with friendly service in the lobby, concourse or baggage claim
• Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.
• Introduction into corporate experiences and various aviation related departments/functions
• Time spend in a mentorship with a member of the leadership team
• May perform other job duties as directed by Employee’s Leaders

Qualifications

• Ability to handle simultaneous situations and adapt to a fast-paced, changing environment
• Solid interpersonal skills with focus on teamwork
• Strong verbal communication skills
• Must follow United’s public contact employee appearance guidelines (no visible tattoos, no unkempt hair etc)
  • United will provide two United Branded shirts for individuals to wear during their shift
• Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position
• Must be willing and able to work any shift including early morning, nights, weekends and holidays
• Must be 18 years of age
• Must be HS graduate (or GED)
• Must have original social security card (no copies) & government issued ID & birth certificate the day of interview with you
• Must comply with a background check, fingerprint, and drug & alcohol screen per state/local/airport municipalities

  Preferred Qualifications: 

• Customer Service Experience  
• 1 yr of similar work experience 

 

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,  visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606.  We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.