Communications Business Partner (Digital Sales)

Job Title:  Communications Business Partner (Digital Sales)

Location: Allentown, PA/Hybrid

Overview:

The Communications Business Partner is part of the Worldwide Commercial Operations organization, responsible for managing internal communication requirements for Digital Sales. As the creative lead, the role involves creating, managing, and delivering speeches, presentations, and materials for senior executives, including keynote addresses, video scripts, blogs, talking points, and multimedia communications to associates and key stakeholders. The position involves taking complex information and translating it into simple messages and stories to help foster connection to our strategy, open dialogue and a sense of community. The ideal candidate is passionate about sharing information and connecting people. 

The role involves partnering with associates across Digital Sales and the wider organization. The associate will be deadline-driven with passion and proven success in helping senior executives succeed with internal communications, ensuring consistency and accuracy in the delivery of high-quality and engaging communications.

Responsibilities:

• Digital Sales Internal Communications Strategy – create, implement and monitor the Digital Sales internal communications strategy against key business objectives.
• Digital “All Hands” calls – create content and presentations for all Sales calls, including SE and DM sessions, and Reward and Recognition.
• Year-End/Sales Kick Off – spearhead requirements for Year-End/Sales Kick-Off activities, including content creation and management.
• Newsletters/Weekly Updates – supporting and creating regular updates to sales associates distributed via email and other channels.
• Ad hoc communications planning – planning, writing, creation and execution (e.g. Sales Compensation, Super Starts, President’s Club, SFDC, new sales tools/resources, Women in Sales Leadership, Competitive Intelligence, Marketing, Sales Operations)
• Generate and contribute content for organization-wide internal engagement campaigns such as newsletters and videos.
• Align with the ADP brand team to ensure all communications are consistent with the ADP brand guidelines.
• Provide strategic communications support to senior sales leaders in the organization.
• Video and podcast communications – creating briefs and project management, including liaison and support with external agencies/vendors (video production, translation, etc.)
• Work closely with the WWCO Communications team to ensure consistent messaging and tone across Worldwide Sales Communications.

Experience and Qualifications:

• A college degree is nice to have but not required. What’s more important is having the skills to do the job.  Other forms of acceptable experience include:
• Fluency in English.
• Minimum of 5 years’ experience in an internal communications role, including planning, support and content writing in a corporate setting.
• Experience in communicating with internal audiences (sales team audiences specifically is a plus).
• Creative, with an eye for design and communications campaign concept generation.
• Strong communicator, exhibiting good questioning and listening skills as well as the ability to tailor communications to stakeholders at different levels.
• Advanced skills in the Microsoft Suite, including the use and development of templates and the use of PowerPoint, Excel and Visio and SharePoint applications.
• Experience using Canva and other design tools is a plus.
• Familiar and comfortable with using AI support tools is a plus.
• Organized and flexible working style with proven ability to meet stringent deadlines and manage projects end-to-end effectively.
• Strong interpersonal skills and comfortable dealing with senior leadership.
• Flexible approach to working as part of a global team.
• Ability to work with minimum supervision and on own initiative.

Qualifications

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