Exemption Status:

United States of America (Exempt)

$71,614 - $95,784 - $119,953

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

The Client Experience Reporting Analyst (CERA) supports client teams by producing advanced analytic reporting that identifies opportunities to optimize plan performance. Focus is on plan utilization, trends, and outliers compared to a benchmark at multiple levels (drug category/class, disease state, drug, pharmacy, provider, etc.) by employing analytical tools and an evidence-based approach. The CERA works with the core client account team to support client financial goals and achieve MedImpact business results. The CERA relies on data and performance indicators, input from the client, and core account team, to identify and promote plan opportunities. The CERA manages reporting and analytic needs to collaborate with and support account management, strategic initiatives, projects, and/or programs. This position focuses on supporting analytic and technical aspects of clinical and plan management.

Core Responsibilities: include the following. Other duties may be assigned.

• Prepare client-specific cost, trend, and utilization analyses for a premier national account on a recurring and ad-hoc basis.

• Combine large volumes of data into meaningful conclusions by utilizing a variety of business intelligence tools and data sources. Assists with all analytic needs, directly or in collaboration with other internal stakeholders to support recommendations being considered by assigned clients that align with both the clients’ and MedImpact’s mutual goals. Work in collaboration with account teams and internal stakeholders to identify strategic recommendations regarding client pharmacy benefit utilization and performance trends.
• Supports clinical and non-clinical data needs and/or contractual commitments. The CERA is an integral part of designing, developing, and driving the clinical components of their assigned account team’s strategic and financial goals. The CERA’s focus will be centered on using a variety of analytical tools and resources to create meaningful performance and utilization reporting. Identify opportunities which simultaneously improve the plan sponsor’s quality-focused and financial performance metrics.
• Identify opportunities to enhance existing and/or develop new analytic processes.
• Create analyses that drive overall strategy and demonstrate MedImpact’s value proposition to help the client make informed decisions.
• Supports analytics necessary for MedImpact’s evidence-based interventions and communication programs to clients. Provides documentation of recommendations for clinically appropriate and financially beneficial clinical initiatives (e.g., lower net cost, generic programs, QA programs, clinical and specialty programs, and applicable rebate management).
• Provides clinical utilization analyses and plan performance statistics in collaboration with the Clinical Program Manager(s) (Client Team) to support presentations to clients. Ensures timely and accurate review of plan data, according to policy, with appropriate intervention recommendations.
• Supports recommended clinically appropriate initiatives to optimize the value of MedImpact’s rebate administration program for clients while delivering on the lower net cost goal.

Detailed Analysis of Client Data

• Support selected marquee clients in synthesizing data to answer complex disease state and/or therapeutic category, special