OPS Assistant Graduate Advisor

Job Summary

The OPS Assistant Graduate Advisor provides essential administrative and student support for graduate academic programs. This role ensures the accuracy and integrity of student records, communicates critical program information, and supports the overall graduate student experience.

Job Description

Typical duties include but are not limited to:

• Stay informed about program requirements, policies, and procedures, and provide accurate information to students and Program Coordinators. 
• Maintain accurate and up-to-date student records, including academic program plans, and other relevant information. 
• Assist with the dissemination of information to students, including welcome letters, plans of study, program updates, deadlines, and important announcements. 
• Work collaboratively with Graduate Program Coordinators, faculty, staff, and other departments to support graduate students. 
• Ensures adherence to all university and college policies, student privacy/ confidentiality and FERPA.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications

• Bachelor’s Degree

Preferred Qualifications

• Master’s Degree
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).

 

Knowledge, Skills & Abilities

All employees are expected to:

• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action and attire.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.