Account Executive

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Clarus is a subsidiary of Independence Pet Holdings (IPH), and pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in shaping a smarter, healthier future for pets everywhere. 

Job Summary: 

Clarus is seeking an Account Executive. The Account Executive will play a crucial role in acquiring, onboarding, and engaging independent and corporate veterinary practices. You will work closely with industry partner sales teams to drive lead conversions, manage sales funnels, and support practice onboarding. As we scale, you will contribute to enablement resources, CRM optimization, and customer onboarding processes to ensure seamless practice adoption. This role requires a motivated, goal-driven individual who is comfortable balancing sales relationship management in a fast-scaling environment 

Job Location: Remote - United States, with preference to East Coast. 

Main Responsibilities:      

• Support partner sales teams to drive practice acquisition, lead conversion, and onboarding. 

• Conduct product demos and drive deals by articulating value propositions and overcoming objections. 

• Oversee implementation and onboarding for new independent practices, ensuring smooth integration with minimal friction. 

• Support data integrations by coordinating with customers and the correct internal teams. 

• Support customer service, ensuring timely resolution, escalation, and follow-up. 

• Develop and iterate on customer engagement playbooks, automation strategies, and enablement resources. 

• Utilize CRM to track leads, sales pipeline progress, and customer engagement metrics. 

• Provide feedback on onboarding and engagement processes, helping to refine and automate future workflows 

Basic Qualifications:   

• Associate's degree or relevant work experience.  

• Minimum of 5 years of sales, account management experience, hospital management and/or relevant work experience 

• Veterinary hospital management experience, veterinary sales or customer success, and/or strong veterinary insurance industry knowledge 

• Sales-driven mindset with experience supporting le