Senior Manager, MarTech and Ads Engineering

GEICO is seeking an experienced Senior Manager with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering enterprise-wide products to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.

Position Description:

​Our Senior Manager is an engineering leader who works with the engineering staff to innovate and build new engineering solutions, improve and enhance existing solutions as well as leverage engineering solutions to solve critical operational problems. A Senior Manager will lead strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical expertise to improve application performance, capacity benchmarking, improve availability and reliability, design and evolve cloud infrastructure and architecture.

Position Responsibilities 

​​As a Senior Manager, you will: 

• ​Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time 

• ​Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives 

• ​Understand how requirements and design choices may impact systems across multiple areas 

• ​Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery 

• ​Initiate and support performance evaluation of team members 

• ​Cultivate a culture that motivates all levels of performers to higher levels of achievement  

• ​Build and maintain relationships with your team members to support an environment of trust 

• ​Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable as a result of the experience gained (growth mindset) 

• ​Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies 

• ​Proficiently execute difficult conversations on development and performance 

• ​Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience

• ​Manage up to leadership as well as give feedback when appropriate 

• ​Administer coaching plan(s) and Performance Improvement Plan(s) 

• ​Craft fully compliant quality documentation 

• ​Compliant negotiation and execution of warning administration and/or involuntary termination 

• ​Develop the team budget and be accountable for reporting on results achieved at regular intervals 

• ​Significantly contribute to the team planning process to include surfacing associate level proposals​ 

Qualifications:

• Experience in digital experimentation and using web analytics data to optimize the online customer experience

• Knowledge of SEO, Content Management, including implementation solution design and processing rule set

• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.)

• Working knowledge of object-oriented development, Microservices and both frontend and backend unit testing

• Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly

• Strong Cloud (AWS, GCP, Azure, etc.) platform knowledge

• Familiar with Project Management and work item management tools such as Azure DevOps, JIRA

• Strong foundation in algorithms, data structures, and core computer science concepts

• Fluency with HTML5, React, Redux, JavaScript/TypeScript, CSS, JSON, RESTful Web Services, NodeJS, and Event Driven Architectures

• Experience with AI/ML and data driven integration with backend

• Experience with application monitoring tools and performance assessments

• Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization a