Full-Time Receptionist

An Exciting Opportunity at Ginger Cove!

Ginger Cove is a premier life-care retirement community dedicated to providing each member of the community exceptional quality, comfort and care. Our vibrant, CARF International accredited community nurtures every aspect of our resident’s well-being. We value staff excellence, resident independence, and business integrity.

Ginger Cove is currently seeking a Full-Time Receptionist. The Receptionist is responsible for working in accordance with established policies and procedures, and/or specific instruction from the Director of Administrative Services and Technology  or Lead Receptionist. Demonstrates thorough knowledge of the daily events and activities throughout the Facility.

Job Duties & Responsibilities:

• Coordinates all incoming calls; transfers calls to proper departments
• Greets and guides all visitors, contractors, vendors, family members and residents .
• Create and completes work order requests by residents and staff.
• Receives, sorts, and distributes incoming mail and packages; prepares outgoing mail and coordinates with delivery services as needed.
• Responsible for the distribution, tracking, and security of all common area keys.
• Assist residents in guest room reservations, activities and transportation.
• Maintains and organizes all front desk forms, both paper and electronic, ensuring they are accurate, up to date, and readily accessible to residents, staff and visitors.
• Maintain acceptable record keeping practices including electronic daily log, front desk instruction manual, key log, and telephone list.
• Responsible for relaying any pertinent information to the evening and weekend front desk staff. 
• Assist residents in faxing and copying personal documents.
• Attending scheduled in-services and training as required.
• Perform other duties as assigned.

Job Qualifications:

• High School Diploma/GED required.
• Thorough knowledge and skill in typing and use of office equipment, i.e. postage machine, telephones, copier, fax machine, etc.
• Must be able to maintain complete confidentiality regarding resident information.
• Excellent interpersonal and communication skills.
• Computer literacy.
• Must have a valid driver’s license in the state of Maryland.
• Must have completed or be willing to complete educational requirements imposed by State regulations within the specified timeframe
• Must present self in a professional manner, display genuine concern for elderly, and tact in dealing with others.

BENEFIT, BONUS AND INCENTIVE PROGRAMS:
The Ginger Cove community offers you the opportunity to be part of a winning team with many benefits:

• Rich benefit package including Medical/Dental/Vision with ancillary benefit options
• Generous retirement plan with matching contributions
• Accrual-based, paid-leave program
• Tuition Reimbursement 
• Annual bonus opportunity
• Referral bonus program
• Employee wellness program
• Employee recognition incentives

We value staff excellence, resident independence, and business integrity.

If you share our passion for customer service excellence in a friendly, mutually caring workplace, you are invited to submit your application and resume for consideration.

Ginger Cove is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, s