Food and Beverage Manager, Student Development

Description:  

The Juilliard School seeks a dynamic and proactive Food and Beverage Manager for its dining, catering, and food vending facilities. This new role will play a critical part in maintaining and enhancing student, faculty, staff, and external guests’ satisfaction. This role will work closely with the Juilliard Student Development team and the Office of Special Events, and will report to Juilliard’s Associate Dean of Student Development.

The salary range for this role is $67,600-70,000 per year, depending on qualifications and experience.
 

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.
 

Role Responsibilities:

• Oversee the quality of dining services in the dining hall, catering, residence hall's convenience store, student cafe, and vending machines, including regularly reviewing the food and beverage offerings and service for quality, variety, healthiness, presentation, and compliance with health regulations.
• Develop and maintain a productive and professional relationship with Juilliard’s contracted food service provider, ensuring that quality standards, affordability, and other performance requirements are met. 
• Work with food service provider to ensure customer-facing staff are properly trained, mentored, and supervised.
• Manage dining services on behalf of Juilliard in accordance with surveys and other feedback, reflecting a culture of goal setting, data orientation, and continuous improvement.

 

Requirements:

• A minimum of 3-5 years of experience in food and beverage management, preferably in a non-profit, university, or cultural institution that includes student performing artists or student athletes.
• A customer satisfaction-driven mindset.
• Strong understanding of food and beverage operations, including vendor management, quality control, and food service operations.
• Excellent interpersonal and communication skills.
• Adept at managing a diverse range of food and beverage operations, from student dining to catered events for faculty, staff, guests, and donors.
• Knowledge of health and safety regulations related to food service.
• Strong leadership skills with a dedication to driving and achieving results.
• Experience managing food service and/or customer-facing staff preferred.

 

*Please note that a cover letter is required of all applicants for this role. 

 

Benefits Offerings:

The Juilliard School provides competitive compensation and generous perks and benefits for all eligible employees. 

*Benefit offerings may differ based on Employee Status. 

• Medical, dental, vision and life insurance 
• 403(b) retirement annuity plan with a generous employer contribution
• Optional, supplemental tax-deferred 403(b) retirement annuity plan 
• Substantial paid time off, including vacation, personal leave, sick leave, and 29 paid School holidays 
• Long-term disability coverage and salary continuation
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses) 
• Commuter benefits (pre-tax income for parking or mass transit expenses) 
• Free financial-planning services 
• Employee Wellness at the forefront: 
  • Employee Assistance Programs provide confidential support, guidance, and resources to assist faculty and staff and immediate family members in the prevention, early intervention and resolution of problems that may impact someone personally or professionally. 
  • Headspace - access to guided meditations, animations, articles and videos that helps users take care of their mind, at work and at home.
• Tuition-free Extension classes – enroll