Manager - Maintenance

WHO WE ARE
Headquarters: Cedar Rapids, IA
Position Location: Cedar Rapids, IA

CRST The Transportation Solution, Inc.
For nearly 70 years, CRST has delivered on its promises to customers, growing to be one of the nation’s largest privately held transportation and logistics companies. We offer one of the broadest arrays of transportation and logistics services in the industry, including truckload capacity solutions, flatbed, transportation management, dedicated services, high-value product white-glove services, team expedited, and final mile home delivery.

Our nationwide team of nearly 4,000 experienced drivers and network of independent contractors and agents drives more than 370 million miles a year, powered by more than 16,000 transportation assets, 2,000 driver support team members, and state-of-the-art tools and systems. With every mile, CRST reinforces its unwavering dedication to safety, service, and value.

CRST Equipment Solutions
CRST Equipment Solutions keeps our fleet running safely and efficiently through expert sales, maintenance, and service support. The division is made up of specialized teams, each playing a critical role. Internal Maintenance handles repairs and preventative maintenance for company-owned equipment, while Independent Contractor Maintenance provides tailored support for owner-operators. External and Breakdown Maintenance minimizes downtime with roadside assistance and repair partnerships. Corporate Maintenance oversees fleet strategy, cost control, and maintenance programs. Equipment Sales and Purchasing ensures the right equipment is sourced and sold to meet fleet needs. Compliance and Licensing manage regulatory requirements, while Fuel optimizes efficiency and cost control. Together, these teams keep our fleet dependable and ready to serve customers across North America.

Learn more at crst.com

THE POSITION
Reporting Structure: The Manager – Maintenance reports to the Director – Maintenance.
Compensation: Base salary + 10% Annual Incentive Plan (AIP).
Shift Schedule: Monday to Friday, 7:00 AM – 5:00 PM, with potential after-hours responsibilities.

Role and Responsibilities
The Manager – Maintenance ensures the efficient operation of equipment maintenance by leading a team, managing vendor relationships, optimizing costs, and reducing downtime. This role plays a critical part in maintaining equipment performance, coordinating schedules, and ensuring compliance with operational and financial goals.

Key responsibilities include:

Team Leadership

• Oversee and support maintenance coordinators and direct reports, ensuring workflow efficiency
• Hire, train, and develop new maintenance coordination personnel
• Establish team performance expectations and ensure accountability
• Manage daily workflow, vacation schedules, and phone coverage
• Conduct weekly team meetings to align priorities and resolve challenges

Fleet & Maintenance Oversight

• Manage scheduling for preventative maintenance and repairs, minimizing downtime
• Monitor CPU and implement cost-saving processes
• Reduce downtime through proactive management of units out of service
• Establish and maintain a preferred vendor list to ensure quality service
• Inform CRST Operations of ongoing maintenance concerns and resolutions

Financial & Operational Efficiency

• Monitor phone times and dropped call percentages to ensure responsiveness
• Address immediate coordinator needs to optimize efficiency and service levels
• Verify invoices, manage warranty claims, and approve payments
• Create purchase orders (POs) in the Transman system
• Ensure accurate documentation and reporting of maintenance activities

EXPERIENCE AND REQUIREMENTS
Qualifications

• High school diploma or GED required; bachelor’s degree preferred
• Successful completion of a CRST background check and drug screen

Skills and Expertise

• Experience managing maintenance teams and coordinating fleet operations
• Strong vendor management and negotiation skills
• Ability to optimize maintenance scheduling and reduce downtime
• Knowledge of fleet maintenance software (Transman preferred)
• Strong analytical, organizational, and communication skills

CRST CORE VALUES
Safety at the Core of All We Do – Integrity in Ev