Senior Sales Specialist

About Stem
Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

What we are looking for: 

The Sales Specialist will assist in creating estimates and sales orders and will serve as a point of contact for customers with queries about products, orders, and deliveries. This role provides support for Account Managers and serves as a stepping stone to more advanced sales positions within the organization. 

Responsibilities: 

• Process orders via email or phone working with Account Managers and specific customers. 

• Check data accuracy in orders and invoices from customers. 

• Contact clients to obtain missing information or answer queries. 

• Liaise with the Logistics department to ensure timely deliveries. 

• Maintain and update sales and customer records as needed. 

• Communicate important feedback from customers internally. 

• Work with sales team to ensure they hit their territory quota. 

• Stay up to date with new products and features. 

Basic Qualifications:  

• BA or equivalent experience 

• Minimum two years of experience in Sales, Education, Solar Power, or a related field. 

• Strong verbal and written communication skills to effectively interact with customers and team members. 

• A strong desire to help customers and meet their needs. 

• Ability to manage multiple tasks and priorities efficiently. 

• Willingness to learn and adapt quickly to new information and processes. 

• Ability to work collaboratively within a team environment. 

Preferred Qualifications:   

• Read and understand an electrical single line diagram as it pertains to Stem’s equipment 

• Learn networking requirements 

• Proficiency in basic office software (e.g., Microsoft Office) and familiarity with CRM systems is beneficial. 

• Understanding of software sales process, a plus 

• Experience or basic understanding of PV