Maintenance Technician

Who We Are
Culdesac Tempe is a mixed-use neighborhood development, which opened in 2023. The neighborhood features open space, shared courtyards, and 10+ retailers including the James Beard-nominated Cocina Chiwas. Culdesac is the co-developer and property manager.
However, we call it Neighborhood Management because this so much more than just an apartment complex.
Read more about our vision, our product, and how we are changing how people live, work, and move:
Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York TimesWatch New Car-Free Neighborhood in Arizona - NBC Nightly News with Lester HoltPaying Rent Will Get You Wheels in New Car-Free Complex by BloombergListen to the conversation about designed environments to improve healthspan, mobility, and positive habits - Ryan Johnson and hall-of-fame basketball player Steve Nash on the Good Traffic podcast11 rules for buying an ebike. Ebikes are about to change the world. By Ryan Johnson (CEO & Founder)
We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 homebuilder in the US), Zigg Capital, and Y Combinator.
The Role
Culdesac is looking for a Maintenance Technician at Culdesac Tempe. As a Maintenance Technician, you will directly impact the experience of our residents.
You will be responsible for all service work to maintain our neighborhood, including inventory and warranty management, and comprehensive service and repairs.
You will learn our service operation systems and utilize Entrata as our operating system.
You will prioritize and complete maintenance requests in a timely manner.
You will conduct regular inspections of property and equipment and complete ongoing maintenance to prevent future problems.
You will apply preventative measures to the property to reduce the risk of future problems, such as seasonal HVAC check ups.
You will foster vendor relationships and oversee their work to ensure excellent service for our residents.
You will document, update, and maintain all records to ensure compliance with all local and state laws.
You will maintain professionalism and the company's brand by delivering a quality experience when responding to customer needs and resolving issues.
You will review and respond to Resident Satisfaction Surveys as related to their satisfaction with the maintenance performed in their home.

The Requirements
While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here. Your experience is more important to us than a specific # of years of experience, but we expect most to need at least 2-3 years in the industry to gain this knowledge.
You have experience being onsite and managing the day-to-day operations of a community, which includes systems and space for both residential and commercial spaces.
You have maintenance experience in the multi-family or hospitality industry.
You have a do whatever it takes attitude and you are willing to work a flexible schedule including nights and weekends.
You are a self-starting, organized professional that thrives in performing ongoing neighborhood maintenance.
You are scrappy, energetic, and have the ability to keep a neighborhood operating and repairing any problems as they arise.
You are communicative and have experience working cross-functionally with a demonstrated ability to both give and receive constructive feedback.
Physical Requirements
We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:
Ability to lift, push and pull up to 25 pounds.Ability to walk around the prope