RN Patient Navigator - Primary Care Clinic

Your job is more than a job.

The RN Patient Navigator functions on a multidisciplinary team as an advocate, interpreter, educator, and counselor for patients. Coordinates patient care throughout the continuum in collaboration with the multidisciplinary team. 

Serves as a clinical resource with expertise in specialty care management. 

Serves as a liaison throughout the facility and in the community regarding services provided for this unique patient population. Provides expert nursing care, which includes direct clinical practice, consultation, and education.

GENERAL DUTIES

• Coordinates written and verbal communication relating to the medical treatment plan between the patient, family, physician, physician staff, and other team members.

• Communicates and coordinates the treatment plan to internal and external departments and agencies, as needed, to establish and maintain the continuity of patient care. Assists patients in understanding their diagnosis, treatment options, and the resources available. Reviews the medical documentation to assist the physicians in obtaining complete and accurate documentation of their medical treatment plan.  Serves as an essential link between patients and all other care providers.

• Facilitates appointments for consults and support services within established service standards, including social workers, PT, OT, ST, dietitians, physicians, financial resources, etc. Follow patients throughout the care continuum, including inpatient admissions and collaborate with inpatient care management resources. Work with service line personnel to collect data, track outcomes, and support strategic planning process. Demonstrates the knowledge, skill, and coordination to provide nursing care and guidance to the patient from screening to survivorship.

• Systematically and continually performs the functions of assessing, planning, implementing, and evaluating the care according to the nursing process. Assists patients and their family members "navigate" the system by helping them find solutions to treatment-related problems. Provides education and information to the patient and family, helping to make the care seamless, continuous, and comprehensive. Initiates and documents patient teaching including family and significant others based on assessment of needs. Uses the appropriate patient Education documentation modality regarding the disease process, expected side effects of treatment and community resources.

• Supports the patient during difficult decision-making periods. Functions in an organized and time-conscious manner.

• May initiate and perform ongoing review of policies related to service provided. Where appropriate, updates or writes new policies to enhance professional practice. Serves as a resource for community educational events such as health fairs, screenings, symposiums, and lectures as well as staff education.

EDUCATION QUALIFICATIONS

• Preferred: Bachelor’s degree in Nursing (BSN) or must be able to obtain a BSN within three years of their date of hire.

• UMC Required: Bachelor’s degree in Nursing (BSN) or must be able to obtain a BSN within three years of their date of hire.

EXPERIENCE QUALIFICATIONS

• Required: 2 years of professional nursing experience in specialty area.

LICENSES AND CERTIFICATIONS

• Required: Louisiana State Board of Nursing - Registered Nurse License

• Required: American Heart Association - Basic Life Support (BLS) Certification

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About University Medical Center

University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about