Sales Manager

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

Staffbase is seeking an experienced and highly driven Sales Manager to lead and develop a team of Account Executives in North America. This role is an integral part of the Sales team, and you will be responsible for helping to drive the business to its next level of growth and market penetration across all key segments in your region.

The ideal candidate is a natural leader who can guide their team through a complex and strategic sales cycle across various deal sizes and is energized by developing and coaching sales talent to help drive Staffbase’s success forward.

Important: This is a hybrid role. Core in-office days in our New York City (Tribeca) office are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 3x per week during core days. To be a successful sales leader and coach of Account Executives with varying levels of experience, we believe in-person collaboration is vital to their development and our overall success.

What you’ll be doing 

• Own and drive the regional sales strategy, collaborating with leadership to prioritize market opportunities and ensure Account Executives are effectively targeting and closing business
• Partner with Solutions Engineering, Marketing, Customer Success, Sales Development, Product, and other interfacing teams to drive success and strategically prioritize where the team invests resources within the region
• Lead weekly pipeline meetings and mentor Account Executives on strategies to progress opportunities, manage their pipeline, accurately forecast, and attain monthly & quarterly goals; paying close attention to the distinct cycles and complexities of different segment deals
• Maintain a strong understanding of the Staffbase product and our value proposition within the market, effectively translating this value to various personas in both mid-market and large, global organizations
• Build, engage, and develop a high-performing sales team to support revenue targets for the business across all segments
• Work closely with Sales Leadership & Sales Enablement to identify strengths and areas of development for Account Executives based on current skills, processes, and knowledge, tailoring coaching to the needs of AEs managing smaller, transactional sales vs. large, complex enterprise deals
• Monitor the team's sales performance: activity, pipeline, forecasts, and closed-deals to ensure regional quota attainment
• Be able to teach others how to sell but also be able to sell yourself, when required. This includes being a hands-on, servant leader by attending prospect/customer calls, playing an active role, and modeling best practices for all sales cycles within the region

What you need to be successful

• Multiple years of quota-carrying sales experience as an Account Executive or Sales Manager in high-growth SaaS/technology organizations with a demonstrated track record of consistently exceeding targets
• Proven success in a role managing or closing deals across multiple business segments or experience managing a team that does so
• Strong track record managing various sizes and complexity of deals, including proficiency in negotiating, structuring, and executing complex, multi-year sales agreements common in the Enterprise space
• Proven experience and passion for coaching and mentoring members of the sales team, successfully developing junior and intermediate sales talent
• Strong communication skills, both verbal and written, capable of articulating complex solutions internally and externally
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