Business Relationship Management & FinOps Lead

Job Posting Title:

Business Relationship Management & FinOps Lead

Req ID:

10115078

Job Description:

Department/Group Description:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.The Enterprise Technology mission at Disney is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. We drive Disney's competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence!

You will be part of the Cloud & Data Transformation Engineering organization Disney Entertainment & ESPN Technology FinOps Team, that provides next-level cloud and data services to unleash digital magic for Disney supports cloud cost management and optimization across our most critical technology partners. We use modern technologies, design patterns, culture, and organizational alignment to enable teams to seamlessly ship content, products, and magical experiences better, faster, safer, and happier. Our mission is to optimize costs, nurture critical partner relationships, and drive efficiency through innovative processes. We are dedicated to pioneering transformative solutions that uphold financial prudence, foster collaboration, and empower sustainable growth for all of Disney Entertainment & ESPN Technology from within Engineering Services.

Responsibilities of the Role:     

The cloud first strategy has driven extreme growth across the cloud providers, platforms, and tools used across the enterprise to deliver Disney experiences and as such, this position is focused on the following business areas:

• Cloud Provider Billing and Allocation
• Financial Forecasting, Data Cost Analysis, and Reporting
• Cloud Enablement and Optimization
• Vendor Management

Billing and Allocation:

• Support Data Engineering team during monthly invoice processing and validation across all billing sources (10+), inclusive of appropriate chargeback and credit allocation
• Work closely with Disney segments and third-party cloud providers on billing issue resolution
• Consult with non-cloud product owners when billing issues arise
• Partner with Engineering to accurately forecast cloud spend and make re-forecast adjustments as priorities and milestones change
• Collaborate with delivery teams to estimate cloud cost impact of new feature launches
• Build cloud cost models to drive strategic decision making
• Be involved end-to-end on top cloud decisions; partner with internal and external stakeholders, provide analysis and presentations to communicate insights
• Triage and investigate cloud cost anomalies by identifying drivers and engaging service owners
• Drive new billing vendor intake and onboarding

Reporting:

• Analyze cost and usage trends and present recommendations for cost optimization.
• Support ad-hoc reporting requests from leadership reporting asks as necessary based on FinOps datasets in Databricks
• Own cloud billing and optimization reporting including creating self service queries and reports segment strategic partners can leverage to run efficiently
• Analyze cloud cost data across various platforms to ensure cost-effectiveness and efficiency.

Cloud Enablement

• Partner with Cloud Vendors and Segment Strategic Partners to support training activities
• Consult on cloud cost estimates including managing self service cloud cost calculators
• Inform and partner with other areas of the organization on cloud financial practices and management.
• Build cloud forecasting models to drive strategic decision making around feature launches, vendor negotiations, reduce cost, and more.
• Act as a trusted advisor providing thought leadership on new cloud service provider optimization product launches
• Provide cost optimization guidance to segments
• Be a FinOps evangelist and work closely with product, business, technology, and finance to pursue cost optimization opportunities while enhancing business value
• Educate and partner with other areas of the organization on cloud financial practices and financial responsibilitie