Entry Level Install & Delivery Technician

At AD Solutions, we’re transforming how workplaces operate with innovative technology solutions. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that save costs, improve productivity, and drive revenue. With headquarters in Orlando and branch offices in Miami, Tampa, Melbourne, and Jacksonville, we’re rapidly growing and looking for ambitious individuals to join our team.

We are rapidly growing and are looking to add an Install Technician with excellent internal/external customer service and great communication skills. 

Primary Duties:

• Assembly of office equipment and technology
• Warehouse organization
• Responsible​ ​for​ ​the​ efficient ​setup​ ​of​ ​all​ ​equipment​ to be delivered to customer locations.​
• Ensure​​ ​proper​ ​documentation of ​ ​accessories,​ ​supplies​ ​and​ ​equipment serialization.
• Troubleshoot​ ​failures​ ​and​ ​repairs​ ​for​ ​copier/fax/duplicators​ ​equipment.
• Excellent ability to work through remote applications i.e. email, google scan, remote data entry.
• Able to multitask data entry update​ ​and​ ​enter​ ​all​ ​new​ ​information​ ​regarding​ ​installation and delivery ​calls
• Work within a team and customer focus culture.
• Meet all installation/ delivery deadlines.

Physical​ ​Demands:

• Physical​ ​strength​ ​and​ ​agility​ ​sufficient​ ​to​ ​perform​ ​the​ ​work​ ​of​ ​this​ ​class.
• Must​ ​be​ ​able​ ​to​ ​travel​ ​within​ ​company​ ​service​ ​area​ ​on​ ​a​ ​daily​ ​basis​ ​to​ ​various​ ​customer​ ​sites​ ​by automobile​ ​or​ ​truck​ ​or​ ​to​ ​approved​ ​training​ ​locations​ ​via​ ​company​ ​authorized​ ​transportation.
• Requires​ ​frequent​ ​kneeling​ ​and​ ​bending​ ​and​ ​considerable​ ​use​ ​of​ ​hands​ ​and​ ​tools.
• Frequently​ ​requires​ ​moving​ ​or​ ​lifting​ ​of​ ​more than ​ 50​ ​​pounds.
• Use​ ​of​ ​ladders,​ ​forklifts​ ​and​ ​other​ ​heavy​ ​transportation​ ​machinery.
• Ability​ ​to​ ​lift​ ​and/or​ ​push/pull​ ​a​ ​minimum​ ​of​ ​60lbs.
• Ability​ ​to​ ​stand​ ​for​ ​a​ ​minimum​ ​of​ ​5​ ​hours​ ​per​ ​day.
• Ability​ ​to​ ​use​ ​hands​ ​for​ ​fine​ ​manipulation​ ​of​ ​tools​ ​necessary​ ​to​ ​repair​ ​equipment.
• Must​ ​adhere​ ​to​ ​safety​ ​procedures,​ ​rules,​ ​and​ ​best​ ​practices.

Skills​:

• Ability​ ​to​ ​understand​ ​and​ ​execute​ ​oral​ ​and​ ​written-instructions.
• Ability​ ​to​ ​establish​ ​and​ ​maintain​ ​effective​ ​working​ ​relationships.
• Technical​ ​ability ​to​ ​set​ ​up,​ ​maintain,​ ​repair,​ ​troubleshoot​ ​and​ ​refurbish​ ​multifunctional​ ​devices​.
• ​Excellent ability​ to ​analyze​ ​information and demonstrate effective decision making skills.
• Ability to work independently and remote while meeting all deadlines.
• Demonstrated ability to adapt to organizational changes and processes.

Requirements:

• SME in VOIP, preferred.
• High School Diploma. College and or Vocational Training in IT preferred but not required.
• Valid State Driver's license and good driving record.
• Must be able to meet all employment background screening requirements required by A.D. Solutions™ and its clients (including state and local governments, municipalities, school boards, and childcare facilities).
• Professional​ ​​​appearance​ ​and​ ​conduct.
• Any​ ​visible​ ​piercing​ ​and​ ​tattoos​ ​must​ ​be​ ​covered​ ​at​ ​all​ ​times.
• Work​ ​weeks​ ​are​ ​5​ ​days,​ ​Monday​ ​through​ ​Friday. Flexibility​ ​with​ ​schedule​ ​for​ ​extended.​ ​work​ ​hours​ ​or​ ​company​ ​events​ ​and​ ​weekend​ ​or​ ​holidays extended​ ​services