Global Customer Success Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Global Customer Success Manager in United States.

In this strategic, high-impact role, you will lead the post-sale customer journey for a portfolio of global enterprise accounts, ensuring customers achieve maximum value from complex software solutions. You will act as a trusted advisor to senior stakeholders, guiding onboarding, adoption, and long-term retention strategies across international markets. Working in a fully remote and globally connected environment, you will collaborate closely with Sales, Product, Support, and Services teams to drive measurable outcomes. This role requires strong executive presence, cross-functional influence, and a deep understanding of customer lifecycle management in a B2B SaaS context. You will play a key role in translating customer needs into actionable insights that shape product evolution. Ideal for a proactive and relationship-driven professional, this position offers the opportunity to impact global customers and drive meaningful business results.