Associate Product Manager, Activation Experience

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. 

 

About the Opportunity

 

This is a remote position for candidates located in Portugal.  Unfortunately, you must reside in Portugal to be eligible 

About the Opportunity:

Customers now have access to a larger volume of content across an increasing number of channels, and brands must offer attractive product experiences on each of them. Brands need to activate accurate, optimized product data for their catalog on all their key digital shelf destinations. If a product isn’t listed or has outdated content, it won’t sell, and if it has inaccurate logistics data, it will be returned to the manufacturer. An efficient activation strategy is critical to digital shelf success.

This role will support the Activation Experience team in delivering a delightful experience to Salsify’s customers, focused on the Orders & Inventory module and Activation Accelerators projects. 

You will have the opportunity to own the Orders & Inventory product and ensure its customers have a seamless experience onboarding and adopting the product. You will also work alongside the Activation Accelerators team to surprise and delight customers with features that help address the most common day-to-day pain points. We are looking for a product associate that is customer-centric, curious, and eager to learn a new area of the product. You will work with stakeholders from across the organization including other product teams, engineering, design, product marketing, support, services, and go-to-market teams on high impact initiatives from the initial discovery phases all the way through execution. 

How You'll Make an Impact:

• Own maintenance, onboarding, and support for Salsify’s Orders & Inventory module
• Develop deep relationships with customer, Support, Salsify Services, and technical partners to optimize and streamline onboarding processes
• Collaborate with multiple Salsify R&D teams on key strategic features to ensure Salsify customers enjoy outstanding experiences
• Support the go-to-market team by identifying and addressing sales opportunities where Activation Experience will influence outcomes.
• Partner with Engineering and CS to align Activation Experience investment to customer activation goals
• Prioritizing sprint work based on business needs, roadmap, state of requirements, and running pilots with customers and partners for new features and functionality
• Communicate through clear, concise written communication that engages collaborators and partners in key decisions.
• Identify blind spots and opportunities for program success.

You'll Enjoy This Role If You Have:

• 1 - 3 years of experience preferably with building and growing SaaS applications with a track record of working successfully with engineering and design teams.
• Resourcefulness, passion, and an innate sense of curiosity.
• Ability to participate in strategic decisions and be resilient in the face of disagreement, changing business needs and structure, and failure; able to focus on the appropriate time horizon given the situation.
• Experience building strong cross-functional relationships with colleagues and partners and building influence within an organization that is brimming with strong opinions and deep expertise. Extra plus if you have worked with go-to-market teams in the past.
• Strong interpersonal skills: must be sharp, energetic, outspoken, and results-oriented; able to prioritize and focus in a constantly evolving environment.
• Demonstrated ability to gather and de