Senior Technical Program Manager

We are seeking a Senior Technical Program Manager to join the Gaming Devices Engineering team. Our team is a team of diverse and creative professionals who design, test and manufacture some of the best-loved gaming devices in the world. Our teams ship tens of millions of hardware products every year including the Xbox Series S, Xbox Series X, a full accessories lineup, and more. Come be part of what’s next for the future of gaming!  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

These systems require the development, implementation, integration, and test of software, and hardware systems. As a senior technical program manager on the team, you will lead programs that span individual systems and components or, broadly at the product level.  You will need to understand systems, components, and products on a detailed technical level, facilitate decision making, understand and quantify incoming changes, and communicate project stories to all levels of the program. 

Responsibilities

Product/Service Definition 

• Partners with Software and Hardware Engineering to design architecture and integrated customer solutions to complex technical needs for multiple feature areas (e.g., product, service). Proposes design and architecture documents for multiple feature areas. Understands what options are available and partners with others to identify and select the best option for needs and creates new solutions if needed. Collaborates with architects and technical partners to develop architecture. Works with internal and external technical partners and/or architects to represent technical solutions to customers.
• Defines the program(s) goals and prioritization for the multiple feature areas (e.g., product, service) they own. Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data-focused analysis. Engages in active risk management (proactive and reactive) to identify risks and propose mitigations for risks using data (e.g., telemetry, usage, net satisfaction, customer satisfaction).
• Defines accomplishment criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of multiple feature areas (e.g., product, service) and works with Software and Hardware Engineering to ensure needed telemetry is developed. Deeply understands the return on investment and presents it to key stakeholders.

Product/Service Development 

• Creates relationships to drive orchestration and integration efforts for the development and implementation process of multiple feature areas (e.g., product, services) for large and complex cross functional projects with internal teams and external partners. Collaborates and coordinates across organizations to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.
• Partners with the engineering team to contribute, prioritize, and deliver on the roadmap for multiple feature areas (e.g., product, service). Understands the value proposition for the multiple feature areas and answers technical questions on the multiple feature areas they own.
• Collaborates with others to track, coordinate, and communicate end-to-end project schedules (e.g., epics, sprint/semester plans, milestones, timelines, releases) for multiple feature areas (e.g., product, service). Works with others to establish and