Shipping Supervisor

Description

The Shipping Supervisor acts as the main point of contact for Dachser controlled transportation. This role is responsible for coordinating inbound and outbound traffic that is Dachser controlled, to ensure the internal and external customer needs are met with appropriate and excellent service.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for coordination of shipping customer orders.
• Direct vendor management for local needs in the framework of National and Regional service providers for LTL, FTL and Drayage in alignment with regional guidance.
• Distributes relevant KPI and reporting data internally/externally.
• Coordinates and executes proper carrier utilization.
• Manage shipping team & vendor performance.
• Manages Dachser internal operating systems processes for operational and financial accuracy.
• Collaborates with all departments within the branch and the company in alignment with regional guidance, as necessary.
• Streamline processes for efficiency.
• Identify continuous improvements.
• Create & document processes.
• Produces and issues customer invoices.
• Verifies supplier costs and makes corrections as necessary.
• Performs other duties as required and assigned.

Requirements

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• High school diploma or its equivalent.
• 1 year of experience working in a warehouse setting preferred.
• 3 years of leadership in International Freight, Domestic forwarding, or logistics experience required.
• Experience in working with TMS & Warehouse Management System preferred
• Demonstrated language proficiency (oral, comprehension and written) in English.
• High level of attention to detail.
• Excellent computer literacy skills and proficiency with Windows programs, specifically Word and Excel.
• Accurate data entry skills.
• Great organizational, multi-tasking and time management skills.
• Excellent customer service and communication skills.
• Enjoys working as a part of a team.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• No heavy lifting is expected; although exertion of up to 50 pounds of force may be required on occasion.
• Manual dexterity for the use of common office equipment, such as computers, copiers, fax machines, etc.
• Sitting for extended periods of time is common.
• Hearing and vision within average range to receive ordinary information and to prepare or inspect documents.
• This position is performed in a traditional office setting.
• Travel is not required.
• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.