Sr. Underwriting Quality Assurance Advisor

Sr Quality Assurance Advisor – Life Underwriting  

Company Summary   

Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.   

Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.   

We invite you to explore what we have to offer and to join our cause.  

Role Summary  

The Sr Quality Assurance Advisor – Life Underwriting is responsible for evaluating and enhancing the quality of underwriting decisions and processes within NLG’s underwriting department. This role involves conducting thorough audits of underwriting files ensuring compliance with NLG’s philosophy, guidelines, regulatory standards, and industry best practices. The specialist will identify trends, deviations, and areas of improvement, providing detailed feedback and recommendations to underwriters and management maintaining the integrity and consistency of the underwriting process and driving continuous improvement.   

Essential Duties and Responsibilities  

• Perform regular audits of the life underwriting cases to assess the accuracy and compliance with NLG’s philosophy, guidelines, regulatory requirements, and industry standards  

• Review underwriter decisions, documentation, and risk assessments to ensure adherence to established guidelines  

• Identify trends, discrepancies, and deviations from underwriting guidelines and provide constructive feedback  

• Work closely with leadership providing guidance and clarification on best practices  

• Assist in developing action plans to correct identified issues and monitor the implementation of recommended changes  

• Collaborate with training team to develop educational materials and sessions based on audit findings, aimed at improving underwriting quality and consistency  

• Participate in initiatives to enhance underwriting processes, reduce error rates, and improve overall quality  

• Provide insights and recommendations for process improvements based on audit findings and industry best practices  

• Service as a subject matter expert in underwriting   

• Encourage a culture of continuous learning and development within the team and foster an environment that supports knowledge sharing and professional growth  

• This position is preferred onsite/hybrid with the expectation that you are in the office three days per week with current campus days being Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).  

  

 Minimum Qualifications   

• 5 years of life underwriting experience; preferred background would include designations or other course work within ALU, LOMA or similar industry organizations  

• Experience in signing-off on cases up to 2.0 Mil 

• Previous experience with accelerated and rules engine underwriting   

• Must be able to communicate in an effective manner, both verbal and written  

• Demonstrated skill in developing risk management and underwriting programs  

Preferred Qualifications   

• Experience in underwriting quality assurance  

  

Benefits  

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!  

 

 

The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the