Summary
 

Supervises area responsible for EDI support and oversees projects in area.

Description
 

Location:

This role is located at our Nashville, TN location with the possibility for remote work as well. M-F 8am-5pm

What You Will Do:

• Provides supervision and oversight of day-to-day operations and staff to ensure performance standards are maintained

• Resolves more complex or escalated EDI issues. Prioritizes work, trains, mentors, and motivates staff

• Assigns work to staff

• Advises customer and management on effective solutions

• Reviews and promotes total quality management initiatives including process improvements, policies, procedures, and technologies

• Oversees projects and process improvements

• Provides assistance to the team on projects, training, system and new business transitions. Assists in acquisition of new business

To Qualify for This Position, You Will Need:

• Required Education: Bachelors degree OR 4 years job related work experience or Associate's and 2 years job related work experience

• Required work experience: 4 years-of applicable EDI experience including either 2 years of team lead or project lead experience

• Required Skills and Abilities: Demonstrated ability to effectively lead a technical support area, including the ability to analyze and resolve technical systems problems. Comprehensive knowledge of relevant EDI software and tools used by the company/contract. Project management experience and advanced technical support skills involving customers at all technical levels. Excellent presentation, organizational, judgment, customer service, and communication skills. Excellent spelling, punctuation, and grammar skills. Basic business math skills. Understanding of data analysis concepts. Ability to handle confidential or sensitive information with discretion.

What We Can Do for You:

• 401(k) retirement savings plan with company match

• Subsidized health plans and free vision coverage

• Life insurance

• Paid annual leave – the longer you work here, the more you earn

• Nine paid holidays

• On-site cafeterias and fitness centers in major locations

• Wellness programs and healthy lifestyle premium discount

• Tuition assistance

• Service recognition

• Incentive Plan

• Merit Plan

• Continuing education funds for additional certifications and certification renewal

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally,