Senior Accounting Clerk

Salary Range

5,481.00 - 7,006.00

Job Summary

As one of the fastest growing cities in the Pacific Northwest, Vancouver is building a city of the future through innovation, sustainable development, great leadership and working with an engaged community. Our growth is guided by our core values of livability, sustainability and resiliency, innovation, and equity and inclusion, and we accomplish our work through collaboration, innovation, compassion and empowerment.

If who we are speaks to you, and if you’re the type of person who is interested in joining a team invested in planning for the future of Vancouver services then the City of Vancouver may be for you.

We’re currently recruiting for a Senior Accounting Clerk. Responsible for all aspects of utility billing, cash management, daily reconciling of utility account transactions and the handling and processing of collections for delinquent accounts to ensure highest collection rate possible. Anticipate, identify, and resolve problems in the Utility accounting operations, assist others with questions that involve researching and providing data to explain policies, procedures, and regulations. Maintain programs that are critical to daily operations of the Utilities Department. Research and process complicated account related records and compare statistical data. Detail potential issues and provide resolutions. Monitor and support the operations dispatch and emergency lines.

This is a full-time, regular, non-exempt union position. This position is covered under the provisions of an agreement between the City and the OPIEU union.

The schedule for this position is M-F, 7am to 4:30pm or 8am to 5pm.

COMPENSATION PHILOSOPHY:

Union Pay Strategy
Salary for this position is subject to a collective bargaining agreement with negotiated step increases based on seniority. Candidates meeting the minimum requirements for the position will be at the beginning of the listed range, equal to Step 1. Directly related experience, certifications and relevant credentials exceeding minimum requirements will be considered for step credit at hire, with such credit not to exceed Step 4, the approximate midpoint of the listed range, unless otherwise stipulated in the applicable collective bargaining agreement.

Job Details

Essential Functions:

• Establish and maintain all utility accounts for the city.  Research Clark County Property Information and business license to determine correct property ownership, parcel identification, utilities provided, and permits issued for all new utility accounts and ensure proper fees have been collected.
• Schedule, upload/download and audit files from outside vendors and internal departments. Reconcile all discrepancies and exceptions prior to generating billing statements for water, sewer and storm drain services and all applicable fees
• Initialize, review and upload files from outside vendors.  Reconcile all discrepancies & exceptions prior to generating billing statements.
• Process, research, post and reconcile all internal and external utility payments. Accurately tabulate, record, and balance assigned transactions
• Assist customer service personnel as needed with utility related requests, resolve customer complaints, and provide support answering incoming operations calls. Screen, schedule, and delegate to responsible departments requests received from citizens and emergency personnel regarding concerns and safety hazards.
• Research and compile detailed account information regarding status of service, outstanding balances, processes, procedures and applicable laws and regulations at the request of internal departments, customer and outside agencies via phone and written correspondence.
• Collect on outstanding utility accounts through standard collection practices; including cold calling, invoicing, determining legal liability to process liens, researching property ownership, and utilizing skip tracing and processing bankruptcy filings, dismissals, and discharges.
• Establish and maintain specialized programs offered by utilities, such as H2O and Senior Low Income, and coordinate services with outside agencies to maintain status of qualified H2O recipients.
• Review for accuracy and process all utility account adjustments, refunds, and fiscal and statistical information from internal and external interfaces. Reconcile accounts to the general ledger and reports while maintaining subsidiary ledgers, registers, and journals.
• Maintain a variety of financial records and files
• Perform other duties and responsibilities as assigned.

Qualifications

Experience and Education

Experience: 

• Two (2) years of related experience in an accounting environment