Senior Manager, Acceptance Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Senior Manager of Acceptance Solutions will be a key member of North America Acceptance Solutions Product Office, which is accountable for financial and operational performance of Acceptance Solutions in North America.  This role will be specifically responsible for understanding the merchant and partner product needs in North America and to engage cross functionally to develop product roadmaps and effective go to market strategies. This position will be based in the San Francisco Bay area.

Responsibilities

• Client solutioning for a set of segments, channels, verticals and product portfolios, including:
  • Supporting sales engineering and product teams in developing unique client solutions
  • Working with product owners to prioritize product development needs spanning strategy, sales, client services, regulatory and localization factors
• Develops perspective on product market fit, key gaps, and opportunities for products in portfolio and owned verticals
• Serves as supporting point of contact for product leaders in understanding needs of vertical
• Serves as supporting point of contact for sales teams (generalist, specialist, sales engineers) in understanding products and vertical solution offerings
• Coordinates go-to-market activities for new products across portfolio
• Owns strategic initiatives related to portfolio
• Builds business cases for new product development and feature enhancements
• Support creation and design of new specific solutions that generate significant revenue contribution for the region and overall organization
• Support the ongoing solution prioritization process for new, proposed initiatives to create fact-based assessments of the projects to provide recommendations for Executive Leadership

Qualifications

Basic:

• Bachelor's and 8+ years of relevant experience most likely found in payments or financial services focused management consulting role, strategy and or operations roles at a payments company (e.g., a payment facilitator, an independent software vendor, acquirer), or payments roles at a merchant

Preferred:

• MBA or engineering graduate degree from top-tier institution or similar academic or professional experience
• Typically requires 10+ years total experience with 1-2+ years of post-graduate experience in relevant area
• Experience in and or significant exposure to the payments industry preferred
• Experience with technical requirements
• Ability to independently lead and manage projects with multiple workstreams, with proven leadership success over a wide variety of functional business problems
• Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders at both senior and junior levels
• Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor, attention to detail and ability to structure and analyze sophisticated financial modeling
• Experience working with economic theories, strategic and prioritization frameworks, scenarios analysis, and competitive assessments. Knowledge of payment industry revenue drivers a plus.
• Personal presence and ability to clearly communicate compelling messages to senior managers and external business partners
• Strong interpersonal and leadership skills to influence and build credibility as a peer with functional and regional leaders within Visa
• Commitment to continuous training and improvement of employees throughout the corporate strategy function
• Self-starter, team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently ope