Program Coordinator

Description

The CareGivers, a program of Catholic Charities New Hampshire, is seeking a dedicated Program Coordinator to join our team. This position (30 hours per week) is responsible for providing program administration services for volunteers and clients. The CareGivers helps homebound elderly and disabled individuals maintain their independence and dignity by offering essential services through volunteerism. These services include transportation to appointments, food delivery, and emotional support, helping clients live independently and engage positively with the world.

Job Responsibilities:

· Initiate and oversee various program initiatives in coordination with the Executive Director and other program staff.

· Assist with incoming inquiries about CareGivers services, including initial client screening, distributing client applications, organizing incoming applications, and passing paperwork to designated staff for review.

· Notify volunteers of upcoming events and opportunities via email or phone.

· Assist with volunteer recognition efforts.

· Conduct community outreach to inform individuals and businesses about CareGivers services and recruit volunteers.

· Distribute newsletters, flyers, and other materials to clients and volunteers, discussing various topics as needed.

· Schedule and conduct in-house orientations for potential volunteers.

· Submit, track, and follow up on background checks for new volunteers and ensure documentation is updated for current volunteers.

· Communicate with volunteers regarding the status of their applications via phone and mailed letters, providing guidance through the process.

Requirements

· A college degree or high school diploma with 5 years of experience in customer service or program administration.

· Ability to maintain and develop positive relationships with clients, volunteers, and staff.

· Proficiency in Microsoft Office products: Word, Excel, and Outlook.

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, marital or familial status, age, or mental or physical handicap.