Senior Product Experience Designer (m/f/x) - Automations

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Job Description

• Dynatrace Automations focuses on event-based automation of recurring tasks for DevOps audiences. Create first-class creation and maintenance experiences along the journeys of the target personas.
• Work on top-priority topics that last for a temporal period of time.
• Consider and design within UI standards, accessibility constraints, and responsive design aspects by leveraging our design system to build your designs. Contribute and help to evolve our design system.
• Assist product managers in implementing UX research techniques and encourage them to adopt a user-centric design approach.
• Evaluate tech constraints, understand, and work around dependencies, tech requirements, user requirements, and the related impact on the user experience of the product.
• Be hands-on to visualize, prototype, test, and measure design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also user testing with surveys and interviews, usability heuristics, usercentered metrics, etc.
• Act as a customer advocate while continuously partnering with lead product engineers, software engineers, product architects, and other design practitioners to help bring our product value to our customers.
• Craft solutions that are desirable, viable, and feasible while evolving our product’s language and improving existing design solutions to make them accessible and intuitive.

Qualifications

• You have at least 6 years of experience and a demonstrated track record of designing, shipping, and iterating digital software products and systems — not just websites or campaigns. Big bonus if mature in working on Enterprise Software as well. 
• Your strengths and interests lie in UX design, but also in the creation of beautiful interfaces. You have a good eye for visual and communications design and mastering low and high-fidelity prototypes is mediation for you.  
• You integrate user experience and design work on the product in agile working models and closely with development where ideation, future vision, detailed improvements, and emerging tasks often happen at the same time. 
• You have strong communication and presentation skills, to help people understand the rationale behind design proposals and the complex nuances of design problems. 
• You are passionate about building, prototyping, and continually evolving digital products throughout the product life cycle while engaging in user testing sessions for your designs and synthesizing feedback to actionable changes. 
• You are an excellent collaborator - adapting to feedback from both users and internal stakeholders, and building stronger products as a result. 
• You are fluent in designing for the web as canvas, you should be able to prototype dev-ready interactions and interfaces inside of your favorite set of tools. 
• You keep accessibility top of mind for all your designs and can find ways to make beautiful experiences being usable by everyone.  
• You gathered your first experiences in transforming businesses while iteratively designing for a new platform as well as unifying multiple products would be an asset.

When applying, please provide a link to an online portfolio showing only 1 or 2 complex projects aligned with Dynatrace's products. Showcase the outcomes and explore the challenges or business needs addressed. Describe your role and responsibilities in those projects, emphasizing the strategies and processes used to develop solutions and navigate complexities. We're interested in your experience with digital software products and systems at the enterprise level, including B2B, SaaS, and desktop software projects. Avoid including mobile or B2C project examples.

Please kindly apply with both your resume and portfolio in English. 
We would highly appreciate a cover letter. 

Additional Information

• A one-product software company creating real value for