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Sr. UX Researcher, WW Sustainability Tech
Amazon.comUnited Statesfull_timeVerifiedPosted 29 Sept 2023
💰 $211,600/yr($113,000/yr – $211,600/yr)
About the role
The Amazon Worldwide Sustainability Tech team creates the products and tools we use to measure and mitigate Amazon’s social and environmental impacts on behalf of our Customers.
Our team defends a high bar ensuring we apply and develop scientifically-credible approaches that influence all parts of our business from packaging and product design, to data centers and airline fleets. We design, develop, and deploy high precision and flexible measurement systems that drive decision making to support Amazon’s commitment to the Climate Pledge and our other sustainability initiatives.
We are seeking a Senior UX Researcher with an interest in diving deep into how Amazon can enable internal and external Amazon customers make informed decisions to reduce emissions through the tooling we build.
Your responsibilities will involve generative research to understand the customer's journey and pain points, collaborate with UX designers and Product Managers to propose effective UX elements, internally publish research findings, provide strong analysis and interpretation of research findings from 3rd party consultants, and advice partner teams on their research plans.
Key job responsibilities
- Conduct independent research on multiple aspects of products and experiences.
- Collect and analyze user behavior through surveys and benchmark studies.
- Work with Designers, Product Managers, and Engineers to prioritize research opportunities.
- Understand and incorporate complex technical and business requirements into research.
- Advocate research findings to diverse audiences through written reports and in-person presentations
About the team
Inclusive Team Culture:
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance:
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth:
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
- At least 6 - 8+ years of experience contributing to the design of successful digital products and services, with a strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from data that illustrates how your research contributed to this success.
- Broad experience designing and running a full range of research methods: qualitative and quantitative, attitudinal and behavioral, with deep expertise in one or more areas.
- Deep understanding of the design process and how research is appropriately integrated at each phase.
- Deep understanding of human motivations, capabilities, and limitations as applied to the design of interactive systems.
- Demonstrated effectiveness in written, verbal, and visual communication skills; ability to distill complex ideas into concise and accurate narratives that enlighten and inspire.
- Ability to independently drive multiple concurrent projects in an agile environment.
- Ability to mentor and guide others to successful outcomes.
- Strategic, business-building approach to UX research with a passion for translating data into bottom-line impact.
- Passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.
- Bachelor’s degree in Customer Research, Statistics, or a related field of study
- MA/MS in Customer Research, Statistics, or a r
Our team defends a high bar ensuring we apply and develop scientifically-credible approaches that influence all parts of our business from packaging and product design, to data centers and airline fleets. We design, develop, and deploy high precision and flexible measurement systems that drive decision making to support Amazon’s commitment to the Climate Pledge and our other sustainability initiatives.
We are seeking a Senior UX Researcher with an interest in diving deep into how Amazon can enable internal and external Amazon customers make informed decisions to reduce emissions through the tooling we build.
Your responsibilities will involve generative research to understand the customer's journey and pain points, collaborate with UX designers and Product Managers to propose effective UX elements, internally publish research findings, provide strong analysis and interpretation of research findings from 3rd party consultants, and advice partner teams on their research plans.
Key job responsibilities
- Conduct independent research on multiple aspects of products and experiences.
- Collect and analyze user behavior through surveys and benchmark studies.
- Work with Designers, Product Managers, and Engineers to prioritize research opportunities.
- Understand and incorporate complex technical and business requirements into research.
- Advocate research findings to diverse audiences through written reports and in-person presentations
About the team
Inclusive Team Culture:
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance:
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth:
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Basic Qualifications
- At least 6 - 8+ years of experience contributing to the design of successful digital products and services, with a strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from data that illustrates how your research contributed to this success.
- Broad experience designing and running a full range of research methods: qualitative and quantitative, attitudinal and behavioral, with deep expertise in one or more areas.
- Deep understanding of the design process and how research is appropriately integrated at each phase.
- Deep understanding of human motivations, capabilities, and limitations as applied to the design of interactive systems.
- Demonstrated effectiveness in written, verbal, and visual communication skills; ability to distill complex ideas into concise and accurate narratives that enlighten and inspire.
- Ability to independently drive multiple concurrent projects in an agile environment.
- Ability to mentor and guide others to successful outcomes.
- Strategic, business-building approach to UX research with a passion for translating data into bottom-line impact.
- Passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.
- Bachelor’s degree in Customer Research, Statistics, or a related field of study
Preferred Qualifications
- 8+ years of hands-on experience conducting UX and market research in an applied setting.- MA/MS in Customer Research, Statistics, or a r
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