Pre-Owned Acquisition Manager

Description

The Pre-Owned Acquisition Manager is responsible for overseeing all aspects of our dealership’s pre-owned vehicle operations. This includes inventory management, pricing, reconditioning, sales, and customer satisfaction. The ideal candidate will have a strong understanding of the automotive industry, exceptional leadership skills, and a proven track record of success in sales and management.

Responsibilities

Inventory Management:

• Oversees the acquisition, pricing, and disposition of pre-owned vehicles.
• Maintains optimal inventory levels to meet sales goals and customer demand.
• Monitors vehicle turn rates and adjusts inventory strategies as needed.

Sales Team Leadership:

• Recruits, hires, trains, and develops a high-performing sales team.
• Sets and monitors sales goals and provides coaching and support to team members.
• Encourages a positive and customer-centric sales culture.

Sales Process:

• Ensures efficient and effective sales processes, including vehicle appraisals, pricing, and negotiations.
• Monitors sales performance metrics and identifies opportunities for improvement.
• Implements sales strategies to drive revenue and market share.

Reconditioning:

• Oversees the reconditioning process to ensure vehicles meet dealership standards.
• Works with the service department to schedule and prioritize reconditioning work.
• Monitors reconditioning costs and identifies opportunities for cost savings.

Customer Satisfaction:

• Ensures a positive customer experience throughout the entire sales process.
• Handles customer complaints and resolves issues promptly and professionally.
• Builds strong relationships with customers to foster repeat business and referrals.

Financial Performance:

• Monitors and analyzes financial performance metrics, including gross profit, expense control, and inventory turnover.
• Develops and implements strategies to improve financial performance.

Compliance:

• Ensures compliance with all federal, state, and local regulations, including emissions, safety, and consumer protection laws.
• Maintains accurate and up-to-date records.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.  
• Proven track record of success in automotive sales management.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation skills.
• Strong understanding of automotive industry trends and best practices.
• Proficiency in dealership management software.
• Valid driver’s license.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 25 pounds.
• Ability to bend, kneel, and reach.

Benefits of Working at Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. 
• Positive Culture - Be part of a supportive and collaborative team. 
• Growth Opportunities - Opportunities for continued personal and professional growth. 
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package. 
• We are an Equal Opportunity Employer and value diversity and inclusion at our company. 

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and services. 
• We are a team. Everyone plays a role in our success. 
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. 
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it t