Contract Administration Specialist- Watertown, WI(TEMP)

Department: Finance Administration

Employment Type: Fixed Term - Full Time

Location: United States/Watertown, WI

Reporting To: Manager, Contract & Invoicing Administration

Compensation: $17.32 - $21.66 / hour

Description

This position performs all processing of regional service maintenance agreements, including new agreements, renewals and credits.  Processes site and equipment updates, customer account updates and contract invoicing.

Key Responsibilities

• Processing of all Regional Service Contracts
• Contract Capture Awareness
• Review of Daily Interface Reports
• Update Technician Assignments
• Daily Billing Generation
• Site File Updates – Customer and Technician
• PM Generation – Regular and Frequency
• PM Rescheduling
• Administer Assigned National Account(s)
• New Item Query Report
• 3rd Party Software Support Billing
• Enter New Sites/Site Changes
• Review & Update – Customer Interface Error Report
• Place/Zip/Postal Code Default Set Up
• Training of New Employees
• Update Process Documents
• Back up Contract Specialists & Customer Maintenance Specialist
• Other duties as assigned

Skills, Knowledge & Expertise

This will be a Hybrid position. It will require you to come into our office in Watertown, WI. 
REQUIRED EDUCATION AND QUALIFICATIONS Education Level:

• High School diploma and two to three years related experience and/or training.

 Qualifications:  REQUIRED SKILLS AND COMPETENCIES 

• Ability to read, analyze and interpret common legal documents.
• Ability to respond to common inquiries or complaints from customers or members of the business.
• Ability to effectively present information to management.
• Ability to work with general mathematical concepts and to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Possess good communication, interpersonal, organizational and multitasking skills.
• Strong attention to detail
• Knowledge in Microsoft Office.
• Metrix & BPCS experience a plus
• Ability to work in a team environment

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Job Benefits

Glory is proud to share that our benefit package ranks in the top 25% across the country!Benefits:

• 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate.  Plus, Glory matches 3% up to 6% of your contribution
• Health insurance – 3 medical plans to choose from.  High, Medium and Low deductible through Blue Cross Blue Shield
• MDLive – 24/7 Virtual Doctor plus a Nurse Line 
• Dental insurance
• Vision insurance
• FSA / Dependent Care
• Voluntary Life Insurance
• Basic Life insurance and AD&D – Company paid 
• Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid 
• Paid Vacation – start with a prorated amount of hours your first year depending on start date.  80 vacation hours earning your first full year and vacation hours increase based on years of service
• Paid Sick days based on City/State requirements 
• Paid Holidays – 9 to 11 days based on start date
• Professional development assistance
• Education assistance
• Adoption Assistance
• Legal and ID Theft plans
• Annual Bonus opportunity 
• Opportunities for internal promotions/career advancement