Principal Security Technology Strategist

Citrix, a business unit of Cloud Software Group is currently looking for Principal Security Technology Strategists to join our team in North America. Citrix (a business unit of Cloud Software Group) is significantly expanding investment and focus on our extensive application, zero trust network access, privileged remote access, enterprise browser, and AI security solutions.

Citrix’s advanced virtualization, network, and security solutions have been integral to our customers' security strategies for over 30 years and have helped define what’s possible in a Zero Trust world. Security practitioners love the “secure by design” nature of our virtualization products. Over the years, we’ve expanded security-focused solutions aimed at a wide range of adjacent use cases—primarily in secure access and secure application delivery. 

The Citrix Platform which brings a unified approach to the digital workplace across End User Computing, Infrastructure, Security, and Networking. The Platform combines Citrix Virtualization and Desktop with NetScaler App Delivery and Security solutions featuring Citrix Enterprise Browser and Secure Private Access. Our focus spans zero trust network access, agent-less browser-based security, and identity-driven application delivery helping organizations modernize their security posture at scale.

About This Team:

The Americas Security Technical Strategist team is a newly established business unit within Citrix (Cloud Software Group), dedicated to driving the next generation of secure application access across the region. The team combines Citrix's native security portfolio integrating ZTNA with Chrome Enterprise Browser, to deliver a comprehensive zero trust and secure access solution to enterprise customers.

About the Role:

Citrix solutions are in use at nearly every large company on the planet. We enjoy trusted relationships within IT Infrastructure, Networking, and End User Computing teams.  The objective of this role is to work with existing account teams and the Security Business Unit to build deeper security DNA across the teams and expand relationships with our customers’ cyber security teams.

The Principal Security Technology Strategist is a vital security resource for customers, partners, and fellow team members working together to solve business problems for the world’s largest companies. They use their extensive cyber security experience to collaborate with customers to improve their existing security posture using Citrix’s platform. 

The Security Technology Strategist will oversee the customer security team’s journey from problem discovery through solution development and implementation. This includes guiding product development to implement customer requested enhancements throughout the customer’s journey. 

Primary Responsibilities:

• Discuss security concerns and potential solutions clearly and concisely to an audience with varying levels of technical expertise from CISO to hands-on security practitioners
• Provide security-focused guidance and strategy to sales teams 
• Assess the potential application of Citrix security solutions to meet customers’ business needs
• Deliver product demonstrations and technical presentations remotely or on-site
• Design and build multi-product proof of concept solutions for customer evaluations and guide customers through adoption and expansion
• Overcome technical and competitive objections while moving sales and adoption motions forward
• Coordinate cross-functional teams and resources to ensure customer success
• Keep abreast of latest security strategies to inform and guide customers while shaping product requirements
• Develop formal relationship networks with key customer decision-makers and contacts
• Contribute to the broader technical sales team’s success with the Citrix Platform and adoption of Citrix security solutions
• Implements strategic goals established by functional leadership.
• Establishes operational plans for the job area with short-to mid-term impact on product adoption and sales renewal results (e.g., 1-2 years).
• Provides measurable input into new products, processes, standards and/or operational plans that will have some impact on the achievement of overall function results.
• Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation.
• Conducts extensive investigation to understand the root cause of problems.
• Communicates with parties within and outside of its own job function, and typically has responsibilities for communicating with parties external to the organi