UKI Technology Consulting - Functional Senior Associate (Salesforce Services)

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

 

The team and the opportunity

As part of our ambition to become the digital transformation go-to partner and provider of customer and employee experience using emerging technologies, EY have established a Salesforce business within Consulting. This is a home for our talent and will be a differentiator in the marketplace.

 

Our clients are facing a future of massive disruption driven by rapid market shifts, regulatory change, customer expectations, new competition and technology innovation. We're building a vision for how technology can accelerate growth. By bringing our brand, content, and technology together, EY can become our clients’ trusted and chosen transformation partner. Our approach and solutions combines the breadth and scale of EY’s leading advisory and technology practices, capabilities and insight to drive real transformation, real change, real outcomes and we are expanding its Technology Consulting team to help these companies to successfully navigate this disruption and take advantage of new opportunities.

 

You will join the EY’s Salesforce team within Technology Consulting, working closely with communities of technology focussed professionals who work together to deliver this change, sharing modern engineering enablement and smart automation to optimise delivery and speed to outcome. These teams have deep functional knowledge and experience across our client’s core business functions, combined with deep technical skills to lead and deliver business outcome led high quality client solutions. Our management consultants and our technology consultants are the same – client focused, functional advice combined with technology enablement, one team, one dialogue, driving change and outcomes.

 

The role as a Salesforce Functional Consultant is a fantastic opportunity to get involved to define and deliver the transformation of our clients’ businesses, leveraging strong functional domain, business process and Salesforce platform expertise, into tangible business KPIs and outcomes and build digital solutions that drive value for their customers and employees.

 

You will play a key role in leading or supporting the development and strengthen existing client relationships and help our clients, who are leaders in the industry, navigate the complex finance issues facing their business. As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work.

Your key responsibilities 

Within the team, you'll work as part of a multi-disciplinary and high-performing team of problem solvers with extensive experience helping organisations solve their complex business issues from strategy to execution in one or more of the following areas: 

Market / Client Centricity 

Your role will be to focus on EY’s clients across various sectors, Financial Services, Corporates, Public Sector (Infrastructure, Government and Health) to drive opportunities, relationships and profitable revenue from Salesforce-led digital transformation service proposition. You will work to develop your own network and relationships at the client, understand their issues and, from that, develop robust functional capability maps, business domain alignment to Salesforce platform and solution delivery plans supported by sound commercial and resource models to deliver a high quality service and profitable revenue. You will work closely with other functional SMEs, Sector SMEs, programme leads, workstream leads, client stakeholders and your network at Salesforce itself and: 

 

• Identify and gather information on new client and sector issues through meetings and share this effectively within Salesforce and Tech Consulting. 

• Facilitate expansion of points of contact between EY, Salesforce and the client. Create, maintain and drive the execution of the relationship map and plan to develop many to many contacts. 

• Personally lead development of those relationships where EY has no existing relationship, introducing and supporting connections for specialists to then win work