Quality Project Manager

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

 

Summary

As an ​Quality Project Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

•    Strengthen the quality and smooth running of important projects as we create innovative, purpose-built technologies and solutions for our company and clients.
•    Develop and oversee the maintenance of quality assurance documentation for projects and tasks to include quality metrics. 
•    Interface with the client, company and project team leadership, measuring and communicating project metrics and recommending program changes as needed 
•    Develop written reports of findings; escalates unresolved issues to appropriate management levels. 
•    Evaluate work products to assess quality and reports findings. 
•    Research alternative solutions to problems, determines proper approaches, makes verbal and/or written recommendations to appropriate parties and implements solutions. 
•    Presents analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports. 
•   ��Participates in special projects, external audits and process improvements in support of quality assurance initiatives. 
•    Leads various initiatives. 
•    Coordinates the definition and maintenance of an effective and efficient quality programs, including the development and presentation of associated training and familiarization to affected staff. 
•    Revises standard practices and procedures as appropriate. 
•    Provides leadership and work guidance to less experienced personnel. 
•    Acts in a lead capacity for assigned account(s) as appropriate, performing limited leadership functions including consolidating project and task statuses for a given period and reporting same to senior management, customers and development staff. 
•    Provide business process and functional support to existing client accounts
•    Deliver required internal and external documents to meet service level agreements
•    Review, analyze, and evaluate business requirements for new client development and existing client change requests
•    Document business specifications and functional needs for existing processes, and create new process documentation
•    Create, document, and execute test scenarios to validate client requirements are met with system design, includes development, system integration and user acceptance testing
•    Plan, track, document and coordinate audit support tasks for both internal and external audits, gather necessary data and information required
•    Supports implementation teams by coordinating/documenting requirements, specifications, design and testing efforts for drug rebate implementations.

What we're looking for

•    Bachelor's degree or equivalent combination of education and experience 
•    Bachelor's degree in business, mathematics, engineering, management information systems, computer science, or related field preferred 
•    Nine or more years of quality assurance, engineering or management information systems experience 
•    Experience working with company products and operating systems
•    Experience working with client business processes
•    Experience in business process and information modeling tools and techniques
•    Experience in the Medicaid Drug Rebate or Pharmacy program highly preferred

Other Qualifications
•    Good interpersonal skills to interact with clients and team members
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