Associate - eClient Solutions Futures & Options Connectivity

Company Overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Role Description

• 1st/2nd line execution support (over phone, email, Bloomberg, in person) to internal & external futures trading client base. Issues range from order/trade queries, FIX issues, limit setup, front-end EMS functional queries, exchange queries, ad-hoc business requests
• T0 Order Flow monitoring for order failures & rejections
• Global Order Book Reconciliation during incidents & periods of outage
• On-boarding new futures clients
• Manage Client/Vendor FIX onboarding process front to back from UAT to Production go-live
• Maintain and Adjust existing client configuration on a needs basis
• Verify trade executions for clients / traders when queried
• Risk limit adjustment and maintenance for Futures & Options clients
• Facilitation of Compliance, Internal Audit and/or Operational Risk investigations and requests
• Collaborate with developers to resolve system design deficiencies and delivery of enhancements
• Exchange administration: order status, trading key management, exchange side limit adjustments

 

Skills, Experience, Qualifications & Knowledge required

• This is a client-facing technical role with heavy exposure to front office personnel. Must have a strong client orientation and show a high sense of urgency towards client needs.
• Candidate should be comfortable multi-tasking in a fast-paced environment and able to suggest opportunities for increasing efficiency and improving team processes
• Familiarity with global futures and options products and business, or similar Asset Class
• Understanding of / Previous exposure to FIX protocol / UNIX
• Background in integration and electronic on-boarding of clients in a trade floor environment
• Detail-oriented approach to solving problems with strong sense of ownership
• Knowledge of risk systems
• Understanding of trading lifecycle
• Exposure to execution algorithms and ability to explain benefits to clients
• Supporting client relationships in cooperation with Sales team. Involving solution deliveries, client training, system demos, issue resolution and follow-up
• Effective Prioritisation Skills
• Track record delivering project tasks using a pragmatic approach
• Clear & concise communication skills. Ability to communicate with technical/non-technical colleagues alike
• Collegiate