Sr. Manager - Carrier Management

About the Role

The Uber Freight Sr. Manager, Carrier Management leads a team of Carrier Managers who work directly with specific accounts/customers. The Manager will ensure that the Carrier Managers are providing strategic value, to their customers, through end-to-end route guide management (managing carrier performance, supporting operational excellence, and procuring carrier capacity). The Manager, Carrier Management will also manage and build the relationships with the top Uber Freight strategic carriers.

What the Candidate Will Do

• Lead team of direct reports. Manages own projects and team members workload.
• Conduct monthly or quarterly business reviews with strategic and core carriers. Develop and enhance relationships with top, strategic carriers.
• Ensures direct reports are distributing weekly scorecards for all account-specific carriers.
• Develops SOPs and identifies best practices for all carrier and SRG management processes.
• Understand the current market trends.
• Proactively identify opportunities for continuous improvement.
• Engage with Operational teams to identify needed capacity, carrier performance, and rectify escalated issues experienced by the Operations team.
• Consulting support of Uber Freight-run procurement events and mini-bids. Oversee Carrier Manager efforts to facilitate procurement process.

Travel

• Some travel required

Basic Qualifications

• Minimum Secondary Education diploma or equivalent
• Minimum 8 years of industry experience
• Must be based near Utrecht, Netherlands and be open to a hybrid work schedule 
• Fluent in English

Preferred Qualifications

• Bachelor's degree in Supply Chain, Business, Engineering, or related field
• 10 years or more analyzing and managing Truckload transportation, either at a shipper, carrier or 3PL. Knowledge of truckload industry, major carriers, cost drivers, and best practices.
• Expertise in market trends as it applies to transportation cost, and high level knowledge of online bidding tools
• High Level Knowledge of Tableau
• Advanced Knowledge of Microsoft Office
• Fluency in second language (Spanish, French, German, Italian)

About Uber Freight

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.

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