Lead Multimedia Content Designer -WGU Academy

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Professional 310

Pay Range: $88,300.00 - $132,400.00

Job Description

As a Lead Multimedia Content Designer, you'll play a pivotal role in shaping the visual identity and brand of our educational content. Your work will directly impact the quality and effectiveness of our learning materials, ensuring they are engaging, accessible, and aligned with WGU's mission of student success.What You'll Do In this role, you will lead the design and development of multimedia content for product health and interventions. You will create and review visual designs, ensuring they meet brand standards and project requirements. You will consult on course design and provide expertise in visual storytelling and multimedia production. Additionally, you will resource and distribute designers to various projects, ensuring optimal team performance. You will take on intervention work and test new features to enhance our educational offerings. Collaboration with cross-functional teams to deliver high-quality multimedia content will be essential. You will also support upcoming sprints and larger initiatives with innovative design solutions.What You'll Bring

• To be successful in this role, you should have 7+ years of experience with a bachelor's degree, or 4+ years with a master's degree, or a doctorate with 2+ years of experience.
• A strong portfolio showcasing your multimedia design work is essential.
• Proficiency in a variety of platforms, including Microsoft Office, Google Suite, Articulate 360, h5p, Adobe Acrobat, Open EdX, Learnosity, and the ability to quickly learn proprietary tools is required.
• Familiarity with web accessibility standards, including alternate text, color contrast, multiple means of representation, and keyboard controls is important.
• Excellent collaboration skills and experience working with learning and performance solutions teams are necessary.
• Knowledge of adult learning theories and instructional design models is beneficial.
• The ability to create graphics and assets for digital, print, and motion graphics is required. Experience working within a brand system across multiple channels is also important.

Bonus Points if You Have

• A graduate degree and evidence of continued learning will be advantageous. Experience in media production for education is a plus.
• Comfort in leveraging AI and engineering prompts for improved workflows is also beneficial.

Experience in lieu of educationEquivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.What to ExpectAt WGU, our mission drives everything we do—including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected, you’ll hear from a recruiter or hiring manager who will guide you through the process and help you know what to expect at each stage. We aim to communicate decisions promptly and respectfully.Here’s what that typically looks like: • Introductory call (~30 minutes): We’ll walk you through who we are at WGU and learn about your relevant exp