Transit Event Customer Service

Simply Put, A Great Place to Work

Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providing connections in ways that make a difference.

We pride ourselves on being nimble enough to remain responsive to client needs, yet large enough to offer exceptional bench strength. As a member of our team, you’ll have an opportunity to draw from those resources when you need them, and likewise, contribute your expertise when you have something to share.

At Benesch, we are looking for candidates with varied backgrounds and worldviews. Diverse ideas come from diverse people, and we are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don’t meet 100% of the qualifications. If this statement resonates with you – don’t be so hard on yourself. Apply for the job!

 

Transit Ambassador - Baltimore, MD

Work with Benesch! Our partner is seeking people to work on an on-call basis in the Baltimore area as Transit Ambassadors and make a positive impact on the community and the Maryland Transit Administration (MTA). This is a great opportunity for someone who is looking for temporary employment to supplement their income when work is available.

Transit Ambassadors are trained to assist MTA customers with disabilities to ensure that all clients are able to equally utilize the transit facilities. They will be asked to provide assistance such as directing customers as they enter or exit stations, board vehicles, or use fare vending machines. All Transit Ambassadors are trained to inspect the transit station facilities and take action to preserve the cleanliness and safety of all public areas. Another key responsibility is to provide customer service support with bus bridges/shuttles while construction is being done to the transit tracks or stations and during road construction resulting in bus detours.

Pay rate - $13.96/ hour

Requirements:

• 18 yrs. or older, with a high school diploma or GED equivalent.
• Must have an Android-based cell phone.
• Must be able to stand for at least 4 hours at a time.
• Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events.
• Must have good customer service skills - ready to interact with the public and provide a positive experience as the face of the company.  #LI-MF1 

Explore the Benefits of working at Benesch! 

Benesch is a great company to work for! Our comprehensive benefits package includes paid over-time, exceptional retirement fund contributions, flexible schedules, wellness incentives, and all-around great people to work with. Take your career to the next level by applying today.

Our benefits package is designed to take care of our employees. The health and wellness of our employees is essential to their success both personally and professionally. That is why we invest in our employees’ well-being by providing a comprehensive benefits package to help them live a healthy lifestyle. Each option can be customized to meet the needs of our employees and their families. 

Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays.  Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan with the potential of 9% total employer contribution to your retirement savings!! 

From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs. Click here to learn more about some of the benefits of working at Benesch! 

If you are based in California, we encourage you to read this important information for California residents linked here.

Benesch is an Equal Employment Opportunity/ Affirmative Action/ Disability/ Protected Veteran Employer. Qualified applicants are evaluated without regard to race, color, religion, sex, national origin, political affiliation or belief, sexual orientation, age, gender identity, disability, status as a protected veteran, or any other protected characteristic. For more information about your EEO rights as an applicant under the law, please download the below documents: