Background Check & Onboarding Consultant

 

What You'll Be Doing

Do you enjoy solving complex compliance challenges, interpreting regulations, and building scalable programs that reduce risk while creating a consistent employee experience?

Wake County is seeking a Background Check & Onboarding Consultant to lead and continuously evolve the County’s employment screening and compliance programs. This role serves as the enterprise subject matter expert for background screening operations including SBI fingerprint-based criminal background checks, Criminal History Record Information (CHRI) handling requirements, Motor Vehicle Record (MVR) administration, and screening governance.

This is not a transactional HR role.

We are looking for someone who thrives in program development, policy interpretation, process design, stakeholder consultation, and compliance oversight while balancing operational excellence with exceptional customer experience.

What You’ll Do
In this role, you will:

• Serve as the County’s lead consultant and program owner for the State Bureau of Investigation (SBI) background screening, employment compliance programs, and other types of background checks
• Manage and continuously improve the SBI fingerprint-based background check program while ensuring adherence to regulatory requirements and County policy
• Act as the trusted advisor for departments, HR partners, leadership, legal stakeholders, and external vendors regarding SBI employment screening requirements
• Develop, maintain, and operationalize SBI and other SOPs, workflows, controls, training materials, and guidance documentation
• Oversee CHRI governance and ensure confidential information is handled according to required standards
• Coordinate and monitor CJIS and compliance training requirements for authorized users and maintain audit readiness
• Support pre-adverse and adverse action processes through documentation standards, consistency reviews, and risk mitigation practices
• Monitor service delivery metrics, turnaround times, trends, audit outcomes, and compliance indicators to identify opportunities for improvement
• Lead initiatives that strengthen screening operations through process redesign, automation, and system optimization

About Our Team

Wake County Human Resources partners closely with County leadership to deliver innovative, results‑driven, and customer‑focused HR programs and services. With a team of nearly 70 dedicated professionals, we deliver people‑centered, data‑informed HR solutions across the County, spanning Talent Acquisition, Onboarding, Classification & Compensation, Benefits & Wellness, Employee Relations, Organizational Development, Payroll, Operations, Service Center Support, and more.

Our department is consistently recognized for excellence. Through forward‑thinking strategies that serve as industry models, we have helped position Wake County as a national leader in public‑sector HR. Our commitment to innovation and employee wellbeing has earned honors including the Healthiest Employer Hall of Fame and the Agency Award for Excellence.

As part of our team, you will have access to acompetitive benefits package, which includes a 5% 401(k) contribution and free access to the Employee Health Center. Join us in building a stronger, healthier, and more innovative Wake County.

About Planning & Development Services

Planning & Development Services guides responsible growth in Wake County by administering regulations related to land use, development, and building safety. The department oversees key functions including permitting and inspections, planning and zoning, stormwater, and watershed management. It also collaborates with regional partners and engages the community to support well-planned development throughout the County.

The Basics (Required Education and Experience)

• Bachelor's degree in Human Resources, Public Administration, Business Administration or related field
• Four years of experience in HR compliance, background screening, risk management, employment operations, or related work 
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Experience developing and administering employment background screening programs
• Exper