Jobs and Careers
MA
Lead Executive Communication Technician
ManTechUnited Statesfull_timeVerifiedPosted 29 May 2026
About the role
General information
Requisition #
R68150
Locations
USA-FL-Doral
Posting Date
05/28/2026
Security Clearance Required
Secret
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now—protect and innovate with MANTECH!
MANTECH seeks a motivated, career and customer-oriented Lead Executive Communication Technician to join our team in Doral, FL.
Responsibilities include but are not limited to:
- Utilize tools such as Active Directory, Microsoft 365, and ITSM platforms (e.g., ServiceNow) to manage user access, incidents, and support workflows.
- Leads the operation and maintenance efforts for audiovisual and communication technologies. Responsible for developing and implementing plans for the troubleshooting, repair, and upgrade of AV systems and communication equipment.
- Interfaces with users, technology vendors, and stakeholders to ensure quality and user experience expectations are exceeded, and emergent industry best practices are routinely considered.
- Provide advanced technical support, troubleshooting complex hardware, software, and network issues (including PCs, servers, mainframes, and printers). Act as the top escalation point for complex technical issues before escalating to Tier 3 or specialized teams.
- Collaborates closely with network services, software engineering, and application development teams to restore service and identify root causes of issues.
- The technician independently solves complex problems, often taking a new perspective on existing solutions, and serves as a resource and mentor for less experienced colleagues.
- Provides direction and mentorship to subordinate staff.
Basic Qualifications:
- High School Diploma, a relevant bachelor’s degree is equivalent to 2 years’ experience.
- 9+ years of professional information technology experience
- 5+ years of experience in a role performing executive communications support.
- Experience in the service or installation of communications, audio, video, and/or audiovisual presentation systems and IT/networks.
- Two certifications are required:
- Security+ or equivalent IAT Level II Certification.
- Microsoft certification: AZ-104 or MS-102 (Obtained within 3 months of start date)
- Experience with ServiceNow, Active Dir
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