Internal Communication Manager

EBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. With its own technology and infrastructure, combined with in-depth knowledge of the Latin American market, EBANX allows these companies to connect to hundreds of payment methods in different countries in the region. And it goes further, creating results for businesses and simple shopping experiences for consumers.

From the beginning of our journey, we have an important mission: to give access. And this is not just about our products and services, but it goes through everything we are and do. We believe that it is only possible to innovate with diversity, so we cherish differences in gender, race, nationality, disability, sexual orientation, religion and age. Plurality is what makes our Big Dream possible.

We are called ebankers and we are changing the way people buy, connect, and live globally. Let's make history together?

We are looking for an Internal Communication and Endomarketing leader who is curious and creative, believes in the power of communication and is excited to learn more about the payments market. The ebanker we want to join our team is committed to EBANX's goal of building global communication. To perform this job, this person must have skills and solid experience managing people and projects, and needs to be fluent in Portuguese and English. Also, this person must be organized and ready to attend and serve the business by creating content for internal channels, connecting strategies, planning communication, engagement actions and moving the team towards this goal. 

You will also be responsible for:

• Goal number 1: connect ebankers to EBANX's strategy;
• Team and activities management;
• Navigate among the company's executives and among the most important topics of the moment and translate them for all ebankers;
• Planning, performing and implementing communication campaigns and other actions in our channels by using the tools we have: e-mails, Slack communications, video news, internal Instagram, newsletters, G-suite tools and others;
• Optimize these same channels or completely redesign them;
• Empowering people to decentralized internal communication;
• Measuring and analyzing results in all our channels, campaigns and actions;
• Relating to EBANX areas, internal influencers and leaders to keep our channels, areas (such as IT Ops, Commercial, Compliance, People, Facilities and others) and campaigns with good engagement;
• Supporting and managing our communication rituals in all its needs, specially planning, defining agenda and communication plan, always following budget guidelines;
• Control the area's budget, with monthly analysis about risks and opportunities;
• Having meetings, brainstorms and working on projects with ebankers from all over the world. 

Main requirements for this position:

• You must deeply understand our business and have the ability to connect ebankers to the challenges and achievements we are facing;
• Strong communication skills. Oriented on solving problems. You should also be a good listener. You will attend many different areas of EBANX and their needs in improving communication processes;
• Be very open to new ideas, scope changes, and finally, be able to connect the dots within our core messages, our business goals, and our people;
• Ability to engage yourself and through this engage your team, and other ebankers;
• Portuguese and English fluency is mandatory and we'll test your knowledge. We are a global company and our communications happen in both languages;
• Believing in diversity and dealing well when facing different thoughts, cultures and backgrounds;
• Enjoy writing the same as you enjoy communicating orally;
• Your responsibilities are big and so is the autonomy you will have. So, it is indispensable that you are an energetic and organized person;
• Being passionate about getting to know people and their roles, connecting with all ebankers, our business and our main strategic goals. Strong internal networks are very important for you to have a good performance in this role;
• Being curious about our business and market. Being excited about working in a global company and all the challenges EBANX will face about it. 

What else would we like to see? 

• It is an advantage if you speak Spanish;
• If organizing and planning events excites you, it is also an advantage!
• Familiarity with startup environments, image & video editing and tools such as Mailchimp and Slack;
• Knowledge of employer branding and endomarketing. 

EBANX offers:

• A challenging environment, with opportu