Supervisor, Global Security

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Global Security Supervisor’s primary responsibility is to manage the Dexcom Global Security Operations Center (GSOC) with a focus on ensuring delivery of a robust physical security posture for our assets and personnel. This role is responsible for strategic planning, incident management, and leading a team of security professionals, while leveraging advanced security technologies to provide superior security services in alignment with corporate policies and regulatory standards.

Where you come in:

• Operational Leadership:
  • Direct daily GSOC operations, ensuring continuous monitoring and rapid response to physical security incidents using tools such as CCTV/VMS, access control systems, and case management systems.
  • Oversee scheduling, training, and performance management of GSOC personnel, ensuring proficiency in the use of Everbridge Mass Notification, ONTIC, and risk reporting systems.

• Policy & Procedure Development:
  • Develop, implement, and continuously improve security protocols and procedures in accordance with industry standards and regulatory requirements.
  • Ensure all GSOC operations and integrated tools comply with corporate policies and best practices.
• Incident Management:
  • Lead incident response efforts, coordinating with internal teams and external agencies when necessary.
  • Utilize Everbridge for mass notifications and risk reporting systems to ensure timely communication and documentation during incidents.
  • Maintain thorough documentation and provide regular reports on incident trends and operational performance.
• Strategic Planning & Budgeting:
  • Identify emerging threats and implement proactive measures to mitigate risks, integrating systems such as ONTIC and advanced reporting platforms for data-driven decision making.
  • Manage the GSOC budget, including resource allocation and procurement of state-of-the-art security technologies.
• Stakeholder Engagement:
  • Act as the primary point of contact for internal and external security stakeholders, delivering regular updates and strategic recommendations to senior management.
  • Ensure seamless integration and functionality of security systems like CCTV/VMS, access control, and case management tools across departments.

What makes you successful:

• Experience in physical security or security operations, with supervisory or team lead experience required.
• Proven leadership abilities and strong decision-making skills under pressure.
• Extensive knowledge of security systems including CCTV/VMS, access control systems, and mass notification platforms (e.g., Everbridge).
• Demonstrated experience with risk management tools (e.g., ONTIC) and reporting systems.
• Excellent communication and interpersonal skills.

What you’ll get: 

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, cus