Sales Manager - Clinical Toxicology

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The position of Sales Manager is within our Toxicology business unit is a field role located preferably in Chicago, IL. This role manages a national sales team calling into clinical settings.   The Sales Manager should have a strong understanding of the unique drug screening requirements of the diverse laboratory customers including commercial reference laboratories, independent laboratories, physician office laboratories, treatment centers, criminal justice facilities and hospitals to guide and direct the sales team on sales performance. 

The Sales Manager is accountable for leading the day-to-day commercial execution of the sales team, ensuring operational excellence across all sales processes. This role is focused on driving continuous improvement, optimizing workflows, and implementing scalable, efficient sales strategies.

Key responsibilities include executing and operationalizing key strategic initiatives, both internally and in the field, to support business growth. The Sales Manager serves as a critical liaison between Sales and cross-functional teams including Commercial Leadership, Finance, Marketing, Customer Service and Technical Operations—ensuring alignment, transparency, and collaboration across departments.

This position requires a proactive leader who can translate strategy into action, coach and develop sales talent, and deliver measurable results through data-driven decision-making.

What You’ll Work On

• Leadership of team of sales account managers
• Provides coaching and development for the sales team
• Translates business goals into actionable outcomes and results
• Partner closely with sales representatives to build and maintain strong, trust-based relationships with customers. Partners with sales representatives to structure deals that deliver value to both the customer and the business. Oversees the financial aspects of customer deals, including pricing, contract terms, and profitability.
• Communicates and works with customers and stakeholders in Marketing, Finance, Customer Service, and Technical Operations.
• Makes commercial decisions with high risk and consequence to the business.
• Manages performance of staff towards department and Company goals, including feedback on performance, appraisals, recommendations for merit increases or necessary disciplinary actions, communication to employees on performance, etc.
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices; build productive internal/external working relationships.

Required Qualifications

• Bachelor's degree required
• 5+ years sales experience in laboratory services, laboratory product sales, and the diagnostic industry
• Knowledge of the substance abuse or toxicology market
• Proven track record of successfully acquiring new customers, managing clients and/or accounts on long term basic