Clinical Manager

About Family First

Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.

The Clinical Manager (CM) is responsible for managing the delivery of quality clinical services within an assigned group of patients. The CM ensures that all assigned caregivers receive standardized, comprehensive and effective. The CM partners with the Director of Nursing (DON) and Director of Operations (DOO) in identifying, interviewing, and onboarding caregivers; Ensures the completion of a comprehensive assessment upon admission, recertification, post hospitalizations and PRN for all assigned patients

The CM will ensure training for all assigned caregivers. The training will be standardized, comprehensive and effective.

Family First Homecare team members represent the organization and its services in a competent, professional and responsive manner while maintaining standards of high-quality patient care and customer service in accordance with all state, local and federal requirements, rules and regulations.
 

KEY RESPONSIBILITIES 

• Partners with the Director of Nursing (DON) and Director of Operations (DOO) in identifying, interviewing, and onboarding caregivers  

• Provides supervision, leadership, training, guidance, and mentoring for all assigned caregivers  

• Collaborates with the Family First leadership teams and the compliance committee in identifying, developing, and the delivery of consistent clinical information  

• Evaluates assigned patient’s appropriateness for homecare  

• Ensures the completion of a comprehensive assessment upon admission, recertification, post hospitalizations and PRN for all assigned patients  

• Ensures a current physician order, plan of care/ care plan is place for all assigned patients  

• Manages the patient care by supervision and care coordination for all assigned patients and including the disciplinary team  

• Ensures that the competency program is followed and provides educational support for the caregivers as needed for skills development  

• Promotes employee engagement and retention  

• Participates in the review of policies and procedures to ensure compliance with all State, Federal, and Accreditation standards  

• Participates in the quality assurance performance improvement (QAPI) program  

• Assists in the coordination and oversight of all plans of correction and quality initiatives as directed by the DON  

• Partners with the DON and DOO to lead cohesive teams toward common goals  

• Assists management with the development and implementation of new products and services  

• Maintains professional, supportive, and responsive interpersonal communication skills  

• Performs other duties as assigned  

ROLE QUALIFICATIONS 

EDUCATION & EXPERIENCE REQUIRED 

• RN Nursing Degree.  Unencumbered RN License in the state of employment or Multi-State license through the Enhanced Nurse Licensure Compact where recognized 

• Registered Nurse with 1 year of clinical experience 

• Valid driver license with proof of insurance