Jobs and Careers

Business Operations Manager

New York City, United StatesRemotefull_timeVerifiedPosted 29 Oct 2025

💰 $150,000/yr($120,000/yr – $150,000/yr)

About the role

🚀 About PermitFlow

PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction — accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we’ve powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence.

We’re entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We’ve raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.

✋ Who you are?

This role is crafted for those who are not just thinkers but doers; individuals who can marry strategy with execution, ensuring our operational gears are well-oiled and running seamlessly. You will own strategic initiatives from problem identification to strategy to execution, working across every part of the organization.

As a fast-growing Series A tech startup, the problems will often be ambiguous and the data might not be as robust as we’d like. Success in the role will require a comfort with ambiguity, a test-and-learn mindset, and a strong bias toward fast action. The best path forward will often be a fast rollout with close monitoring and fast iteration. And the best solutions are often discovered in the weeds, not the clouds.

You will have the opportunity to drive real impact at a high-flying startup. You will also get full access to our decision making and internal reflections. We’re looking for high-drive and horsepower to help take PermitFlow to the next level.

✅ What You’ll Do:

Collaborating with executives on business strategy
Understanding ambiguous problems and creating plans to address them
Owning and driving the problems you’re presented and the solutions you create
Creating processes and policies that turn successful initiatives into long-lasting change
Reporting on operational performance and putting forward improvements

🙌 Qualifications & Fit:

Professional Background: 3 years of industry experience in management consulting or financial services (e.g., private equity, investment banking, venture capital), corporate strategy, and / or strategy & operations at a high-growth start-up.
Strategic Expertise: Solid experience in operational strategy development and execution, with a knack for improving efficiency and growth.
Adaptability: Strong problem-solving skills and adaptability in a fast-paced startup environment, with a focus on strategic decision-making and operational agility.
Strong quant inclination: You can’t improve what you can’t measure. You’re very comfortable in excel / other data tools.
Clear communicator: We care more about results than analysis - clearly communicating your plan and driving action from the team will be as important to your success as your analysis.
Strong work ethic: From day 1, you will get responsibility and access beyond your tenure. We’re looking for someone who’s excited to take on challenges and put in the work to tackle them.
Team player: This is a cross-functional role. Your success will be tied closely to the success of the functions you’re supporting. Seeing your success as their success is critical!
NYC Based: This role is a hybrid role, with in-person required Monday, Wednesday, and Friday in our Manhattan office.