General Manager, General Store, Year round

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

We are seeking a reliable, agile, and motivated General Manager to oversee operations at The General Store, Kirkwood’s essential hub for groceries, grab-and-go food, beverages, and retail goods. Open year-round, The General Store serves resort guests, employees, and residents with everyday essentials, locally sourced products, and quick-service meals. From managing seasonal transitions to building a strong team culture, this role calls for a hands-on leader who thrives in a dynamic, multi-department environment.

Located at the base of the mountain, The General Store is a unique blend of convenience store, coffee bar, and retail boutique. It’s a go-to stop for locals and visitors alike—whether they need snacks, sundries, souvenirs, or a hot coffee before hitting the lifts. As a year-round operation, the store plays a key role in sustaining the resort community beyond the winter season. Winter operations also include leadership oversight of the Jet’s Hangar, a QSR located upstairs from The General Store.

 

Job Specifications:  

• Starting Wage: Starting at $68,640 + annual bonus 

• Employment Type: Year Round 

• Shift Type: Full Time

• Minimum Age: At least 18 years of age 

• Housing Availability: Yes 

 

Job Responsibilities:

Operations & Guest Experience

• Manage all aspects of store operations including grocery, grab-and-go food, retail, and beverage sales
• Ensure the store is consistently clean, stocked, organized, and the right products are merchandised for our guests and demographics
• Leadership of Jet’s Hangar QSR, planning and performing Isolation Dinners for employees
• Ski event oversight and leading in conjunction with the Facilities department involving themselves with cleanliness and maintenance of the building
• Oversee food safety practices in relation to the county’s health department, merchandising, product rotation (FIFO), as well as training and oversight of all employees in reference to food safety guidelines
• Provide exceptional customer service, both internal and external guests; clear communicator, motivating and a clear and concise teacher

Team Leadership

• Recruit, train, and supervise a year-round and seasonal team across multiple departments in guest service strategies, financial acumen, staffing levels, and guest service in accordance with our Food and Beverage Center of Excellence Group
• Create staffing plans and schedules based on sales trends and seasonal needs according to budgets, forecast, an