Corporate and Workplace Solutions, Facilities Management, Associate, Sydney

The Facilities Management team is responsible for the operation and maintenance of the firm’s corporate real estate – including (i) centralized provision of FM services, (ii) risk control across our physical assets, and (iii) ensuring compliance with regulatory standards and internal policies. Additionally, the team proactively identifies opportunities to optimize building performance, enhance sustainability, and support a safe and efficient workplace environment.

Corporate and Workplace Solutions – On-Site Solutions, Facilities, Associate (Sydney)

DIVISION DESCRIPTION: 

Corporate and Workplace Solutions provides solutions supporting the operations of the firm to maximize the efficiency and productivity of our people.  Our services touch every single person at the firm, right down to when our people flash their IDs to come into the building, to the physical building, to the chair they’re sitting in, to when they go down to the cafeteria. The remit of our team is to make sure every single one of those things is done in a professional and safe manner where people feel very connected to the organization. We strive to build great work solutions and experiences.

How We’re Organized

Corporate and Workplace Solutions includes the following pillars: 

• Workplace Experience: Encompasses end-to-end strategic real estate work from transactions to facilities. Departments include On-Site Solutions (inclusive of Facilities Management, Hospitality Operations, and Document Management), Events, Client & Production Engineering, Real Estate Strategy, Real Estate Development, and Capital Management.
• The Office of Global Security: Manages and implements arrangements for the protection of the firm’s personnel, physical security, fire safety and crisis management.  Departments also include Risk and Health & Safety.  
• Regional Office Leadership: Supports the firm in driving regional priorities and strategy in Dallas and Salt Lake City in partnership with local leadership.
• Chief Operating Officer (COO): Aligns division-wide functions to drive strategic cohesiveness, consistency and efficiency. Departments include CWS Management and CWS Engineering - which provides enabling engineering solutions supporting real estate and facilities management, on-site solutions, safety and security and CWS data and analytics. 

JOB SUMMARY AND RESPONSIBILITIES

The Facilities sit within the Workplace Experience pillar of the Corporate and Workplace Solutions division. The Facilities, include Critical Systems Operations and Property Management, ensure our critical MEP infrastructure and the properties are operated and maintained to the highest standards of reliability and efficiency to support business operations.  We are a closely connected global team, with responsibility for the commercial & operational oversight of the firm’s facilities.  This includes:

1. maintenance, janitorial services, workplace project management, and client and stakeholder management
2. Selection & oversight of the third-party vendors who perform our operational services
3. Ownership & control of a significant global operating budget
4. Active engagement with key stakeholders across the divisions and the firm to ensure our Facilities services are continuing to meet the evolving needs of the business
5. Supporting the provision & strategy of various technology tools, used across our facilities operations
6. Risk management & incident remediation. 

We are looking for a driven & motivated individual to join our team at Associate level, with scope for onward development and progression.   

This position reports to the head of the Facilities for the APAC region and will include the following key responsibilities:

• Operate and maintain critical MEP infrastructure across offices, trading floors, and data centers in accordance with global engineering standards
• Define and support critical systems design and operational requirements for new construction, expansions, and reinstatement projects
• Provide 24/7/365 incident and crisis support, including impact assessment, operational recovery, and risk mitigation
• Oversee property management activities, including budgeting, maintenance, cleaning, service quality, and compliance with lease and statutory requirements
• Partner with regional and global CWS teams to implement efficient and cost‑effective proper