Epic Product Strategist
Press GaneyAbout the role
Company Description
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs. Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty.
Values
- Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
- Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
- Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
- Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
- Better together: We check our egos at the door. We work together, so we win together.
Job Description
As the Electronic Health Record (HER) Technical Product Strategist, you will play a pivotal role in shaping the future of our EHR product portfolio. You will be responsible for developing and executing a comprehensive product strategy that integrates our diverse set of products into third-party EHR systems. Your strategic vision, industry knowledge, collaboration with EHR partners, and cross-functional leadership with product and development organizations will enable seamless integration of Human Experience (HX) insights into EHRs. As a leader and champion of innovation, you will be at the forefront of improving the Human Experience of healthcare.
Duties and Responsibilities
- Strategic Planning: Develop and articulate a clear and compelling product strategy for our EHR offerings, considering market trends, customer feedback, partner EHR interests, companywide planned and existing product offerings and roadmaps, and business objectives.
- Product Roadmap: Create a comprehensive EHR integration roadmap that aligns with the strategic vision, prioritizes feature development, and ensures timely delivery. Cohesively connect EHR integration roadmap with organization wide product and technical roadmaps, and with EHR existing and planned capabilities,
- Product Lifecycle: Translate EHR integration roadmap into requirements and user stories for product organization to understand problems and desired outcomes. Coordinate with product organization to align EHR integration product roadmap into quarterly product roadmaps and lifecycle execution.
- Market Research: Stay current with industry trends, competitive analysis, and emerging technologies to identify opportunities for product enhancements and innovation.
- Cross-Functional Leadership: Collaborate with EHR partner development leads and internal cross-functional teams, including product management, engineering, design, and sales, to ensure alignment with the product strategy and effective execution.
- Customer and Partner Engagement: Engage with customers and EHR partners, gather feedback, and incorporate user insights into the product development process to enhance user experience and satisfaction.
- Integration and Technical Ex
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