Senior Director, Project Management (Client Implementations)

Company Description

At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.

Headquartered in Jacksonville, FL, we serve over 20,000 customers across the globe.

Revalize is a portfolio company of TA Associates and Hg.

Job Description

The Senior Director, Global PMO - Client Implementations oversees a team of high performing Project Managers who are tasked with delivering multiple, complex SaaS implementation projects on time and within budget for our customers. The Senior Director will also be tasked with creating a scalable, consistent, global project management framework that can be executed across Revalize’s entire product portfolio. Key responsibilities include:

• Lead, organize, direct, and manage a team of high performing project managers 
• Ensure implementation projects are completed on time and within budget while maintaining a high level of customer satisfaction throughout the customer lifecycle 
• Facilitates ongoing resource planning to ensure team maintains appropriate levels of billable utilization. 
• Identifies process improvement initiatives to optimize and scale our project management and implementation capabilities globally 
• Track, forecast and measure billable utilization for the PMO team against established targets; ensure efficient deployment of project managers 
• Collaborate with peer organizations within PS (implementation, tech consulting, operations) and other Revalize organizations (e.g. sales customer success, etc) to execute on key strategic initiatives that can drive product and services growth. 

Qualifications

• 7-10+ years as a project/program manager or project management office leader for high growth SaaS platform
• 5+ years global customer facing project management experience (e.g. managing projects/customers in multiple countries)
• Ability to implement a project management framework that drives consistency and operational excellence.
• Experience working in matrixed and complex organizations and an appreciation of how to execute in a high growth, fasted paced environment
• Experience in M&A activity and a strong ability to integrate diverse teams and individuals towards a common goal.

Additional Information

Qualified candidates will be asked to take a thirty-minute assessment as part of the recruiting process.