Senior Operations Project Manager - Global Banking & Global Markets AML Operations

Job Description:

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Job Description:

This job is responsible for managing large projects for an operations department or Line of Business. Key responsibilities include directing the research of existing operations, procedures, workflow, product, and service requirements and managing the analysis of assembled data to define problems, including cost/benefit analysis and scope of the project. Job expectations include overseeing end-to-end project status, project health, mitigation, and timely escalation and working directly with senior management to set and maintain strategic project direction. 

We have an exciting opportunity for a Senior Operations Project Manager to join our Global AML and Onboarding Operations (GAOO) Change & Transformation team. The Senior Operations Project Manager will manage material change initiatives that impact Global Banking & Global Markets AML Refresh & AML Onboarding Operations. The position will be accountable for the management of the project life cycle, from initiation through implementation.

Responsibilities:

• Determines testing methods needed for assigned projects, educates resources, partners with all testing teams engaged, and analyzes reporting and assembled data to define problems
• Manages and directs project parameters, costs, project testing execution, resource allocation, and cost/benefit analysis
• Partners with operations management on creating project impact and providing direction and guidance to internal teams
• Coordinates development of key project deliverables in partnership with various key internal and external business partners
• Manages and leads the execution of multiple and often competing priorities to meet deadlines and adhere with policies and procedures
• Establishes project status routines and tracks critical path deadlines and overall business measures for success
• Oversees defect resolution and roadblock clearing efforts to enable successful completion of testing
• Manages key project routines (such as working groups) and artefacts (such as delivery plan, risk & issue log)
• Coordinates and directs the work efforts functionally aligned to the project
• Adheres to Bank of America's Global Change Standards and follows the delivery framework established by the overarching Program of work
• Represents the health and status of the project to the change executive and senior stakeholders
• Partners with sponsors to support and maintain momentum of project delivery
• Ensures stakeholder engagement and keeps them informed of progress
• Identifies, manages and escalates project risks & issues
• Manages project scope and timeline
• Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources
• Drives change governance and change control
• Ensures clearly defined responsibilities and accountabilities for key project roles
• Chairs working groups and other forums as required

Required Qualifications: 

• 5+ years of project/program management experience
• Excellent project management skills, including the ability to prioritize work and meet deadlines
• Knowledge of structured project management methods
• Competent with MS products: Word, Excel, PowerPoint, Project, and Visio
• Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions
• Strong presentation development skills
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