Human Resources Specialist

About the Operational Services Division (OSD)

The Operational Services Division (OSD) is an oversight agency of the Commonwealth of Massachusetts within the Executive Office for Administration and Finance. OSD’s primary focus is to help our government buyers and business customers succeed in meeting their goals by providing outstanding customer service, competent advice and guidance, and high-quality products and services that exceed the expectations of those we serve.

Join our Dynamic Team

OSD's diverse team of 150+ professionals is transforming the way government operates. Our hybrid work environment fosters creativity and collaboration, allowing us to deliver cutting-edge solutions in strategic sourcing, print and mail, surplus property, and more. Join us and make a lasting impact.

We are seeking a highly motivated, organized, and detail-oriented individual to support the Human Resources Unit. The role involves coordinating the recruitment and hiring process, managing employee requirements like evaluations, and processing employment transactions to maintain accurate employee records. A key responsibility will be gathering and analyzing data to report on employee-related metrics, contributing to the monitoring and development of policies.

Key Responsibilities:

• Conduct data analysis, research, and produce reports to identify trends.  Document recommendations for action or propose policy changes based on research conducted.
• Advise, guide, and consult hiring managers on all aspects of the hiring process through MassCareers, salary administration rules, classification rules, and all policies and procedures.
• Develop job postings with hiring managers to solicit candidates for vacant positions.  Manager hiring process including initial review of applicants.
• Ensure the effective on-boarding and off-boarding of employees with the goal of providing a positive experience for the individuals and gathering feedback for potential areas of improvements.
• Responsible for the coordination of new hires and that the recording of new hires, transfers, promotions, and terminations are processed accurately in Human Resources/Compensation Management System (HR/CMS)
• Calculating, implementing, and reviewing salary adjustments, data changes, and updates; and processing personnel transactions through the HR/CMS
• Coordinate employee engagement initiatives including the MassPerform Program for OSD employees.
• Coordinate completion of annual EPRS and MassPerform evaluations. Provide guidance to managers and supervisors on the process of developing goals.
• Manage the hiring process of student interns including coordinating unit needs, developing contacts with higher educational institutions and monitoring evaluations at conclusion of engagement.
• Assist with development and conduct employee trainings for OSD and Commonwealth employment policies.
• Assist in the coordination of OSD Diversity, Equity and Inclusion initiatives
• Determine eligibility and manage FMLA leaves of absence in accordance with federal guidelines, union contracts, the Red Book, and Department policy.
• Participates in any ad-hoc or special Human Resources or Finance projects and performs related work as required

Preferred Qualifications: 

• Ability to clearly and professionally communicate both orally and in writing.
• Ability to work independently as well as a team environment.
• Ability to explain complex information in