Estimator/Project Coordinator - Next Door Company

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Estimator/Project Coordinator-Next Door Company-Remote US

Work Schedule:

Monday-Friday

7:30 am-4 pm with a 30-minute lunch break

Candidate will work in the Time Zone that they reside in.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

Job Summary:

The estimator position processes customer price estimates, submittals, and order coordination requests to meet customer and company commitments and strives to continually improve the level of customer satisfaction through timely and efficient processing of all estimating service offerings.  Serve as the primary liaison between engineering, sales and customer estimators / project managers.

What You Will Do:

• Receive and process incoming customer estimating requests across multiple brands in an accurate and timely manner.

• Complete pricing estimates, order coordination, and conversions for hollow metal customers

• Review, verify and make corrections as necessary to ensure accurate information and order specifications.

• Understand and manage complex customer requirements with the ability to resolve product application issues on estimating requests.

• Communicate with customers to resolve unclear estimating request issues, order conflicts, and shipping delays.

• Manage estimating requests utilizing business tools, processes, and procedures.

• Work with internal departments to facilitate accurate account handling and resolve customer issues.

• Meet all service level agreements as set by management.

• Collaborate with cross-functional groups to identify and drive continuous improvement opportunities within the estimating services offering.

• Work with Order Management team on productivity projects.

• Help drive continuous improvement in the processing of estimates and submittals and enhancing the customer experience. 

• Additional duties as assigned by manager.

What You Need to Succeed:

• 4+ years related industry/service experience and/or training preferred

• HS Diploma or GED required

• Associates degree preferred or equivalent years of industry experience

• Working knowledge of PC based software applications (Microsoft Office – Outlook, Word, Excel) & basic web applications.

• Advanced knowledge of complex product and features for multiple brands and product categories

• Ability to multi-task, prioritize, and manage time efficiently

• Ability to analyze problems, consider alternative solutions and make decisions quickly

• Ability to work in a cross functional, virtually managed, collaborative team setting. 

• Proficient at reading job specifications and hardware schedules.

• Ability to apply knowledge of internal processes to meet more complex requests.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.<