Lead Mailroom Tech (Space Planning & Operations)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Lead Mailroom Tech (Space Planning & Operations)

Job Profile Title

Services Assistant D

Job Description Summary

Under the direction of the Supervisor for Main Campus Operations, the SA-D (Lead Tech, Mailroom) coordinates the day-to-day operations of the PSOM’s mail receiving and distribution function. The position coordinates with Distribution Services Supervisors and Sr Coordinator in training the Building Services Assistants (“BSA”) in the Mailroom function. Under the Distribution Services Supervisor, works in conjunction with Receiving Lead Tech. Using the automated package tracking system, the Lead Tech operates, reconciles, and reports on volumes and statuses of Mailroom through-put. The Lead Tech oversees BSA proper use of the automated tracking system, cognizant of maintaining data integrity and ensuring proper collection of, and reporting on, barcode and other mail/package data. Assures that members of the Perelman School of Medicine community receive the highest quality services from the Distribution Services group within Space Planning & Operations. Note: This is a working Lead Technician Position and Lead Tech may be required to cover staff shortages in Receiving and Event-Support areas. The job requires walking, standing, use of standard tools, lifting, and moving of often-delicate equipment between 100-500 pounds. The job requires the ability to lift 50 pounds unassisted. The Lead Tech must be physically able to perform all functions of this position. This position is considered “essential.”

Job Description

The minimum of a High School diploma and 3 years to 5 years of experience or equivalent combination of education and experience required. Technical School, Certification, training or apprenticeship beyond High School is a plus.

Ability to frequently lift and move heavy objects weighing 25-50 pounds or more; physically able to move about actively; must not be bothered by unpleasant odors; mechanical aptitude (may use tools requiring high dexterity as required in performance of job duties); must be customer service and team oriented and be able to interface and communicate with people at various organizational levels; ability to read, write, perform basic arithmetic, and follow verbal and written instructions; highly organized in work assignment and performance. Overtime is a frequent requirement of this position must be able to work overtime on short notice. This job requires the ability to lift 50 pounds unassisted.  Must be physically able to perform all functions of this position.

SPECIAL REQUIREMENTS:

The Perelman School of Medicine is a multi-building research and teaching complex with emphasis on biomedical research.  As such, and to ensure successful fulfillment of its mission (research and education), the School Community requires a much higher level of support service delivery t